Golden Chick
$ • Fast Food
Hours:
865 Farm to Market 548, Forney
(972) 552-5885
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I ordered 2 combos on door dash and 2 sauces. I only received the 2 sauces. When I spoke with the door dasher he said that the employees told him that was the only bag. When I called the store the manager on duty argued with me and said someone else was bringing it. But it clearly said it was already delivered. He then proceeded to lay the phone on the counter and I could hear them talking, but he never returned to my call. I had to hang up and call back multiple times because...read full review
Overall experience. Great service.
We have given this place 3 different opportunities to improve…but, they have not! Even if you order online, the service is still terrible! How does a chicken place not have chicken cooked? And, the management seriously needs to be changed.
Ratings
Menu
Hours
| Monday | 10:30AM - 10:30PM |
| Tuesday | 10:30AM - 10:30PM |
| Wednesday | 10:30AM - 10:30PM |
| Thursday | 10:30AM - 10:30PM |
| Friday | 10:30AM - 11:30PM |
| Saturday | 10:30AM - 11:30PM |
| Sunday | 10:30AM - 10:30PM |
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Golden Chick offers a mostly positive experience with welcoming staff and a clean environment. The food is generally fresh and hot, with some parts of the chicken being a tiny bit more salty, but the bread is amazing. The fish fillet wasn't very tasty, though it was not dry, and the kid tender meal was fresh. The new management has significantly improved the food and service quality, with efficient and friendly staff. Customers now enjoy consistently fresh and good food, and many have noticed positive changes since the management shift. The customer service is efficient and on point, and the environment makes diners feel like they are in a fancy restaurant. While there are occasional issues like missing items or longer wait times, overall, the restaurant shows promise with room for further improvement. The staff is friendly and helpful, and the restaurant is working toward better service and quality.