“I could see this being a poorly run location for sure…not the cleanest or most organized. Definitely understaffed. HOWEVER, there was a young man there Saturday morning who helped my husband and I with our two little ones and he was awesome. Very calm under pressure (the lobby started to fill while we were eating), accommodated as much as he could regarding toppings for my little ones. He was very helpful. I recognize it’s not always the workers’ fault that a store isn’t run well so I should acknowledge his effort!!“
“This location is a favorite of mine! Their chocolate turtle latte is a must-try, and they always have my go-to ice cream flavor—strawberry cheesecake. The staff is so kind and patient, especially when I come in to purchase multiple gift cards for my clients. Great lattes, ice cream and even better service!“