McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours today·

About McDonald's

McDonald's, a popular fast-food chain, has received mixed reviews from customers. Despite facing challenges with disruptive customers, the restaurant's staff have been praised for their exceptional service and commitment to customer satisfaction.

One customer thanked Kimberly for going the extra mile by helping with additional items and condiments, doing it all with a smile. Another customer noted that their children rated this location as their favorite McDonald's, highlighting that there are no issues with drive-thru orders and that the staff are polite and professional. The food is consistently hot and fresh, which contributes to the positive experience.

This McDonald's is busy, especially with Heights students frequenting the location. Although service may be a little slow at times, customers have enjoyed their meals, particularly the crispy McChicken and delicious Nuggets. Additionally, one reviewer shared a great experience in the drive-thru, mentioning that the staff at both windows made them feel unhurried, a refreshing change from typical fast-food experiences. Overall, the reviews underscore the dedication and professionalism of the staff at this McDonald's location, even in the face of challenging situations.

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McDonald's Reviews

1.9
363 ratings
5
16%
4
6%
3
5%
2
6%
1
67%
Food
2.3
Atmosphere
2.1
Service
2.0

Share your opinion about McDonald's

Only because I had to. The service is horrible. The customer service needs extreme help here. The manager Teresa is not a good manager at all. No wonder your team suffers and your store has a 3 star level. Get rid of your toxic manager and maybe your team can be better. One sour apple ruins the whole bunch!
Coming here is always a TERRIBLE experience. I don't understand how they have no dining room traffic and they are SOOOOOOOOO slow in the drive through. In the time it takes me to get my food I could have gone through the next door chick fil a's drive through TWICE. If you're coming here, be prepared to WAIT.
Great place to spend your money for rude service, almost-warm food, and a neglected dining room.

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Hours

Monday 6AM - 10PM
Tuesday 6AM - 10PM
Wednesday 6AM - 10PM
Thursday 6AM - 10PM
Friday 6AM - 10PM
Saturday 6AM - 10PM
Sunday 6AM - 10PM
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