Portillo's Fort Worth - The Outlets
$ • Fast Food, Hot Dogs, SaladAbout Portillo's Fort Worth - The Outlets
Recent Reviews
58 ratings
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I can't stay away 🤤
We ordered delivery on the Portillo's app, and the order was assigned to an Uber Eats delivery driver. However, the driver marked it as delivered, with no picture, and we hadn't received anything.
We were not able to get in touch with Uber Eats, so we called the store directly, and we spoke with a nice young man named Andre. He immediately jumped into action, was genuinely concerned and wanted to help, so he involved the General Manager, Ron.
Ron and Andre worked...read full review
We were not able to get in touch with Uber Eats, so we called the store directly, and we spoke with a nice young man named Andre. He immediately jumped into action, was genuinely concerned and wanted to help, so he involved the General Manager, Ron.
Ron and Andre worked...read full review
What place especially the Italian beef decent hamburger fries that’s so good chili dog wouldn’t recommend who puts beans and chili on a hotdog
Hours
| Monday | 10:30AM - 10:30PM |
| Tuesday | 10:30AM - 10:30PM |
| Wednesday | 10:30AM - 10:30PM |
| Thursday | 10:30AM - 10:30PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10:30PM |
Portillo's Fort Worth - The Outlets offers great food at a decent price, making it a popular choice for many. The menu includes Chicago dogs, vegetarian hot dogs Chicago style, French fries, cheese sauce, Italian beefs, burgers, and the famous rodeo burger and grilled sandwiches. Many reviewers appreciate that the hot dogs are loaded with flavor, and while some mention that the hot dogs have a weird snap and are hard to bite through, they still enjoy trying them. The French fries are noted for being very good and served hot. Customers find the food delicious and fairly priced, especially considering the quality and variety offered.
The restaurant's ambiance is described as clean, colorful, and bright, creating a comfortable and nostalgic diner atmosphere. The place is large and well-maintained, contributing to a pleasant experience. Service is consistently praised as friendly, patient, and seamless. Several reviews highlight the staff’s genuine concern and willingness to go above and beyond, especially in resolving issues like delivery problems. In one instance, the management team demonstrated exceptional customer service by quickly addressing a delivery mishap, offering complimentary slices of cake, and following up to ensure satisfaction. Such actions have earned loyal customers and a reputation for outstanding care.
Overall, Portillo's Fort Worth - The Outlets combines good food, friendly service, and a nostalgic yet modern ambiance, making it a highly recommended spot for casual dining and takeout.