Dunkin'
$ • Coffee Shops, Donuts
Hours:
8445 Preston Rd, Frisco
(214) 872-1922
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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The workers there are some of the sweetest people I have ever met. They have amazing customer service skills and never fail to make me happy with my experience. Lorenda is great!
I love Dunkin’ Donuts but this location is the most non-friendly. Every time I go no one seems enthusiastic to be there. This morning I get there to pick up an order and order something else and they told me I must have ordered st the wrong location because it wasn’t there. I pulled up my app and showed my receipt even then it was questioned whether I actually ordered or not by the guy at the window. Clearly states paid on the receipt 🧾 with their address.
It’s sad...read full review
I want to give a shout out to Colton Sorrel, the manager from the Preston Store, he is awesome. I called the day before "National Doughnut Day" to place a special order for the residents I work with at The Tradition Prestonwood Senior Living Community. We were celebrating the first doughnuts being made back in 1917 by the Salvation Army. So I ordered 9 dozen on one of his busiest days. He had them ready with a smile and was such a pleasure to deal with. Thank you again Colton!
Ratings
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
People in Frisco Also Viewed
Dunkin' is a restaurant known for its great service and pleasant atmosphere. The staff, including Laurinda, Loreda, and DeLaney, are noted for their sweetness, helpfulness, and positive attitudes. Customers have enjoyed their experiences and the coffee and doughnuts. Recently, many have praised the team for being friendly, fast, and professional, with some describing their drinks as perfect and crafted with care. The vibe at this location is often described as immaculate, with orders ready quickly and a relaxed environment that allows for good conversations. Customers appreciate the friendly attitude of the staff, which can brighten their day. While there have been occasional issues with coffee orders being incorrect when certain employees are not present, overall, the reviews highlight a positive experience. The atmosphere is not crowded or loud, making it a good place to sit inside and enjoy breakfast or coffee. It is recommended to visit for its friendly service and quality food, especially if one values good coffee and doughnuts.