Chicken Shops in Greenville, TX

“I walked in and was immediately greeted by a young man named William. He was incredibly kind, welcoming, and very helpful. It’s people like William who make the experience so enjoyable and are a big reason I love coming to Chick-fil-A. Great customer service truly makes a difference!“

“They have great chicken, but don't trust them to provide what you order. I understand making a mistake every once in a while but 4/5 times I've ordered from here items have been missing. I ordered online. The food was available 20 minutes after the scheduled time. Then when I got home and was feeding my family I realized half the chicken I ordered wasn't in the bag. I called to get a refund and was told that I need to pack my order up and bring it back to the store the same day to get a refund. I'm not taking food out of my family's mouths driving 30 minutes to get a refund or pick up the food that was missing then driving 30 minutes back. I'm just done with this location. I won't be back and am disputing the charges because they didn't provide the service they committed. Edit: moments after I posted the review I got a call letting me know they can do a refund on an online order that they have a different policy for that. I don't know if the review spurred the action, but I'll appreciate the refund if it gets processed.“

“Great service, Order correct, Perfectly Fried Chicken for our Family 4th of July get together on Sunday.“