Church's Texas Chicken
$ • Chicken, Chicken Shop, Fast Food
Hours:
7105 I-30 Frontage Rd, Greenville
(430) 242-1232
About Church's Texas Chicken
Customers' Favorites
Church's Texas Chicken Reviews
They have great chicken, but don't trust them to provide what you order. I understand making a mistake every once in a while but 4/5 times I've ordered from here items have been missing.
I ordered online. The food was available 20 minutes after the scheduled time. Then when I got home and was feeding my family I realized half the chicken I ordered wasn't in the bag. I called to get a refund and was told that I need to pack my order up and bring it back to the store the...read full review
Wait for 20 minutes for inedible food. Don't waste your time on this place go to any other chicken restaurant there are plenty of choices.
Best way to improve this dump is to close down. Disgusting place and employee's. 40 minutes waiting for an order while watching 7 orders placed after mine get their food? Was asked 4 times what I ordered? Had a problem with this place a while back, thought I would give it a try again, wow was I wrong.
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
Church's Texas Chicken in Greenville receives mixed reviews highlighting both excellent food and significant service issues. Many customers praise the food as fantastic, delicious, tasty, amazing, and exceptional. Specific items highlighted include the spicy chicken tender meal, described as hot, crispy, and juicy, along with creamy mac and cheese, okra, fries, bombers, wraps, and peppers. The restaurant is noted as being clean, neat, awesome, and busy, with staff often described as friendly, supportive, nice, great, and helpful.
However, a major service failure is reported, where an order took over an hour with poor communication. Employees were sometimes rude and ignored customers, leading to a very frustrating experience described as a disaster and unexceptionable. Despite this, the chicken itself from that order was still good. Another large online order was handled correctly with hot and delicious food. Overall, while the food quality consistently earns high marks, customer service can be unreliable. The restaurant remains a favorite for many, with prices within budget, leading to strong recommendations despite the inconsistent experience.