“My son is autistic and he was screaming, my son was tired and hungry so I decided to take him to Chick-fil-A and I felt so overwhelmed because he would scream every time I got up, so I had a full on Mental Breakdown and the man who I believe was the manager his name was Andrew. He was the most nicest understanding person, he comforted me the best way he could’ve. Thank you Andrew!! Also there was a lady that came to me and made me feel better as well and giving me that “it’s okay” “ you are doing good”. But I’m just happy to know there are kind people in this world. ❤️“
“This location seems to be one of the better ones, not only getting you out fast but with food that's not too far off from what's on the advertisement. I got the Double Down from here & was pleasantly surprised with it compared to when I've had it before at other locations.“
“Jackie is always helpful when I come to this location. I'm usually stopping by for a meal on my way to work and the food is always delicious and very fast service. I appreciate this location being by my place so much. Thanks Pollo Regio Team!“
“I visit this place so many times a week. The food is good & the workers--Iris & Angel are the best! They don't mind when I order my pollo mas asado; they have never once forgotten to swap the charro beans for refried for me; they always welcome me w/ a smile; & they don't mind bringing my food out to me. They def get 5 stars! I give the food 4 stars bc lately the rice has been kinda hard & even tho I wait on the pollo to be mas asado, a few times, it has not been. The refried beans are delicious every single time. I'll continue to be a frequent customer.“
“Everything excellent! I love coming to this place… delicious food and excellent service! Thank you for making food my favorite moment! Congratulating Daniela who was the girl who helped me... very kind and excellent attitude! Once again thank you ♥️“
“This was my first time visiting a Pollo Regio and I enjoyed everything about it. Good food, and friendly service from Javier. Really liked their chips and salsa bar, and you get a good amount of food. Got the burrito and half a chicken. Everything was fresh and delicious. Definitely would come again.“
“The food is great but only if you go during peak hours after that it feels reheated and chicken tastes dry, music can be a little to loud if you’re dining in. however I keep coming back to this place for the excellent service. Luis is always beyond kind and friendly always with a smile on his face makes everyone’s day!!“
“Thank you Freckles for being my "chicken saviour"! I live across the lake and have to go far to find good chicken AND good service. Not anymore! Less than 15 mins away from home I can get great, hot, fresh chicken and fries and awesome customer service, THANK YOU Ms.Liz! My husband and I appreciate your kindness and the grat food. BTW, he absolutely loves the gizzards. He said they were cooked perfectly without him having to say a word! We will be back!!!“
“just had an incredible dining experience at Pollo Regio! From the moment I walked in, I could smell the tantalizing aroma of grilled chicken wafting through the air. The restaurant had a warm and welcoming atmosphere, with friendly staff ready to assist.“
“Pollo Regio it’s always on point when I’m in the mood for “pollo casero” that I don’t have to cook myself but today I Tried the chicken tortilla soup it was delicious in this chilly weather. And Pilar in the drive through was very friendly and always with a “
“Indulge in the fiery flavors of El Pollo Loco, where each bite is a tantalizing journey through Mexican-inspired cuisine. From the sizzle of flame-grilled chicken to the zing of freshly prepared salsa, every dish is a celebration of bold spices and authentic ingredients. Feel the warmth of hospitality as you savor the vibrant atmosphere, where friends and family come together to share laughter and good food. At El Pollo Loco, every meal is an unforgettable experience of flavor, culture, and community.“
“Our waitress was phenomenal. Loved her friendly vibe. (Some people don’t like a conversational waitress but she was incredibly pleasant and fun.) My husband was craving some fried chicken. This was my suggestion. The food was very good except we had burned green beans. My favorite was the biscuit. The restaurant itself seemed a little tight as far as table organization but it’s known for big family gatherings, so no real worries there.“
“I placed a catering order with these guys 2 hours before I needed it, and somehow, they were able to fill the order. I dropped it off with one of my customers. They put on an awesome spread for the price and it comes with all of the serving utensils as well. Everything looks so good that I decided to come back for lunch. I spoke with one of the managers and he recognized me from when I stopped in for the catering pick up. I believe his name was adrian. He was super Hospital and friendly. The food was delicious, well seasoned and fresh. Not only will I be back for lunch again in the future but will be doing many more catering orders with this company.“
“The establishment was clean, organized, and everyone was friendly and kind. The service was quick despite how busy the drive thru was.I do have to complain about the food though. The chicken was very yummy that was on myNachos, but the cheese sauce.. oh bless, it was straight from a can from dollar store. I tossed the extra I got, and managed to eat it when mixed with everything else. The guacamole was horrendous as well.I would come back and try something without the cheese. The chicken was seasoned beautifully.“
“The food was pretty good. It's more family style, so you really don't need to have individual meals. It was a LOT of food that way. The only real individual items may be the ramen and some of the sides. Definitely suggest the fried mushrooms. We're almost an hour away, so we may return again.“
“I went today and the food was great!! I’m typically not a big fan of a lot of the sauces but their comeback sauce was good.. I got the chicken sandwich with no slaw and my daughter got the 3 piece tender meal. I will be going back for sure. Especially with it being right up the street from me..“
“This place is amazing for what it is. What makes it even just a bit better than most is you can smoke inside and the food is actually good. I have been in quite a few times and have never had an issue with anything. This time only a small problem with the cigarette machine and bartender was not sure what to do but notified the owner and problem solved. All the bad reviews they get is people expecting more than what it is. The end of the day people its a bar just remember that“
“The best Chick-Fil-A in Richardson, Tx hands down...I will by pass plano with the quickness and come to this Chick-Fil-A!!! Always fresh food, always great customer service, and don't be fooled by a long line the wait is never long even with 10 cars infront of you. I have to agree with the people they are the best!!!“
“Stopped by for lunch while I was working. My food was made fresh when I ordered it. It was seasoned well, and the lady that took my order was very friendly. The fish was fried nice and crisp, some the fries were a little too crisp, and in not really sure the nuggets were catfish, but I could be wrong. All in all, it tasted good, and I'll try other menu items the next time I'm in the area“
“Best food on the planet! However I had to stop eating there after I found out the ingredients had over 47 chemical additives. If that's what your into then it's definitely the best place for that.Vegetarian options: AmazingDietary restrictions: Amazing“
“Can’t express my gratitude enough for this specific Garland Chic Fil’A. The staff is amazing, a different kind of ‘My pleasure’. I love that they grant scholarships to college students to further their career. The manager here Justin Campbell is the hardest worker in the building at all times and strives to help his staff become the best. They also sponsor several of our Spirit Nights and have always been so generous in catering our events and serve with excellence!“
“Can’t wait for this place to reopen! Every time I go here the staff is always in a great mood and very helpful. Food is always delicious and I love going here after work to grab a snack. Thank you again Surfin’ Chicken for always providing good service!“
“Food was fresh, chicken was tender and had good flavor. Bun was soft. Fries were fresh and well seasoned. I thought there wasn't quite enough cole slaw for the sandwich, but I like slaw and I used my companions. Take out so can't really comment on atmosphere. People inside were “
“I always have a great experience at this location but I typically go through the drive thru, today I decided to eat in and I’m glad I did. Carlie, was amazing we got our food and she had noticed we didn’t have our drinks and proceeded to to make sure we got everything. While this may seem like a small task & just part of her job description not a lot of people have customer service these days. Keep up the wonderful customer service hun! You deserved the review“
“I just love Kyra's Chicken Their very Professional to me and the food is Good. Shanikea is so sweet and Pleasant to talk to. I Don't have to tell her what I want because she already know when I walk through the door. Kyra's is the Best. Please Try them out you won't be Disappointed.“
“Little hiccup with the mobile app today, but they were doing their best to help me. I finally had to cancel the mobile order and order inside the restaurant (big order). Everything was tasty and fresh and they gave us a couple cinnamon apple pies as an apology for the problems.“
“A brand new location closer to us than are usual go-to. They have 3 drive thru lanes! One for mobile ordering, which is very convenient for us, and 2 regular lanes. We have gone several times and every time there has been no line for the mobile ordering lane. We dined inside when it first opened and my daughter LOVED the robot delivery device. What a fun feature. The food is great. The staff are always friendly and inside is very clean, but it is brand new.“
“The employees at this canes were very attentive and extremely sweet. They got our order out in a timely manner. The food was delicious (as always). The atmosphere was calming, families eating, having a good time, it was really nice. The only problem was the pricing, but thats for every Canes, it's gotten pretty expensive. It was about 12 bucks for 6 tenders and they were pretty small.“
“Kalayna customer service was SUPERIOR ?She was patient, smiled and kind during my dine in time. John services were AWESOME, from the greeting to the cleanliness.The staff were all positive, smiling and ready to provide the very best of services. The food was fresh and always a pleasure to eat.“
“John is an amazing manager. I’ve noticed his level of service for a few years now and really wanted to take the time to give him a credit for how attentive he is, gets his hands dirty to help his team and staff and provides an excellent customer service and checks on diners frequently. What a gem! He should truly give go around giving leadership classes and mentor folks on what customer service looks like!“
“Very small place, has been there for years in Garland Tx. 1st time I got gizzards they were a little to hard but I gave it another shot requested to fry it soft and they were delicious and so was the chicken wings customer service was very good they are friendly and professional.“
“Always happy people in the drive thru. Excellent young staff doing a great job with a smile. Never had anyone give a attitude or be rude. All ways smiling.Son's favorite place to go at least 1 time a week and more some weeks. Since opening good service in drive “
“They close their lobby at 9:30, said so right on the door. I didn't realize it and went right in, I didn't want to sit in the drive thru line. ? The employee that was cleaning the dining room stopped and helped me anyways at the counter. Super nice and thank you.“