Chili's Grill & Bar
$ • Tex-Mex, Bars, American
Hours:
12897 Gulf Fwy, Houston
(281) 481-5275
About Chili's
Customers' Favorites
Chili's Reviews
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We hadn’t been to Chili’s in awhile. Don’t bother, everything went up like $40%, they messed up a big item we purchased, the party platter crispers- we ordered the honey chipotle and got home to see it wasn’t sauced. They forgot the ranch also. And the pasta and fries were mid.
I had contacted Isaac the manager for a refund. Wasn’t processed. After 6 days I had to email and after a back and forth was still only refunded the price of the plain crispers not the...read full review
Great food and service 👍🏼👍🏽
Food was terrible. I asked for a Cesar salad and I get dark brown/ black salad, I asked the waitress to please exchange for a hour se salad and 20 minutes later she comes with the same disgusting lettuce in a different bowl. I asked the waitress if I could get a fresh salad, I don’t want old lettuce and she said “ you mean a lighter salad, less lettuce”??? I said no I want a salad that is fresh. “ I don’t understand what you mean. Our waiter comes with another plate...read full review
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 12AM |
| Saturday | 10:45AM - 12AM |
| Sunday | 10:45AM - 10:30PM |
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Chili's Grill & Bar offers excellent customer service with friendly staff. The restaurant is clean and serves super delicious and hot food. They accommodate dietary restrictions like coconut allergies, making it a great place for various needs. Located conveniently with parking available, it is also kid-friendly, ensuring that children feel special. Recent reviews highlight the outstanding service provided by servers like Jessica, Kacy, and Lukas, who are attentive, friendly, and go above and beyond to ensure a positive experience. Jessica was praised for her informative and exceptional service, while Kacy was recognized for her lovely energy and kindness. Lukas was noted for recommending plates and making first-time visitors feel welcome. The manager, Matthew, is praised for quick problem-solving and dedication to customer satisfaction, turning potential issues into positive experiences. Guests recommend this Chili's for both casual dining and quick to-go orders, especially noting the helpfulness of staff like Alejandra, who explains the menu and wait times thoroughly. Overall, this Chili's has clearly prioritized creating a positive, welcoming atmosphere for all guests.