Dunkin'
$ • Coffee ShopsAbout Dunkin' Donuts
Dunkin' Donuts Reviews
74 ratings
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The worst donuts I ever had before
I had such a pleasant experience when I initially visited this location. My app wasn’t loading the free pumpkin spice latte coupon, and the lady still accommodated it. As I drove off, I noticed she also gave me a free doughnut! She was super nice, had a great smile and great customer service. I tried calling the store to get her name for this review to give her a little shout out. The first time they didn’t answer the second time they answered and immediately hung...read full review
I’ve only ordered twice and both time they have failed me, the food taste burnt and chemically. And the coffee is horrible. I placed a mobile order the second time and they forgot my hash browns and tbh thank god they did because I just know they would have given me food poisoning.
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 6AM - 7PM |
| Sunday | 6AM - 7PM |
Dunkin' is a popular donut and coffee shop that has received mixed reviews from customers. While some have had positive experiences, with friendly and helpful staff like Luz and Dulce providing excellent customer service, others have encountered issues such as a lack of available donuts and inconsistency in the overall experience.
The reviews highlight the importance of a clean and well-maintained shop, as well as the ability of employees to handle special requests and accommodate customers with food allergies. Customers appreciate the fresh and delicious donuts, as well as the convenience of the location.
Notably, the reviews praise the efforts of specific employees, such as Luz, who went above and beyond in assisting a customer in need and demonstrating a high level of product knowledge. This suggests that the quality of the customer experience can vary depending on the individual staff members.
Overall, Dunkin' seems to provide a mixed bag of experiences, with the potential for great service and quality when the right employees are on duty, but also the risk of inconsistency and disappointment. Customers who visit this location can expect a range of experiences, from exceptional to subpar, depending on the day and the staff member they encounter.