Jack In The Box

CLOSED
$ •

11912 Galveston Rd Ste A, Houston

About Jack in the Box

Jack In The Box on Dixie Farm Rd. and Highway 3 offers delicious tacos, stuffed peppers, and churros. The food quality at this location seems to be a highlight for many visitors, with some meals being hot and fresh. However, the restaurant has faced criticism for its service. While some customers noted that the service was good, others found it mediocre and mentioned the portions as disappointing. The drink machine had limited selections, and the place appeared dirty with an unpleasant smell.

There have been complaints about the staff's unfriendly behavior. One customer observed that a woman who came in to correct her order was not apologized to, and her sandwich was microwaved instead of being made fresh. Another customer highlighted the cashier's lack of proper customer service etiquette, suggesting that even those who have worked at Jack In The Box should strive to do their best. Despite these mixed reviews, many still enjoy the food at this location.

Jack in the Box Reviews

2.8
179 ratings
Restaurantji Rating
5
31%
4
8%
3
16%
2
7%
1
38%
Food
3.2
Atmosphere
2.9
Service
3.1

Good food, staff well trained, food is always hot and fresh.

My jack in the box always is hiring people they never can keep employees.
My son can't have cheese do to an allergy. I will repeat myself several times throughout the ordering process and BAM still cheese on the burger. He's 15 and I've been ordering this way for ages. I know what to say and how to say it!!!
If you work in the food industry and are an order taker please listen to what the customer is asking for before cutting them off to ask small, medium or large.
Not...read full review

Fast, staff very cheerful! Can't believe how fast they were, dinner at JACK'S

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