Starbucks Coffee Company
$ • Coffee Shops
Hours:
15518 Spencer Rd, Houston
(346) 586-4003
About Starbucks
Customers' Favorites
Pineapple Passionfruit Refresher
Frappuccino
Croissant
Starbucks Reviews
Menu
Add a Menu
Hours
| Monday | 4AM - 10PM |
| Tuesday | 4AM - 10PM |
| Wednesday | 4AM - 10PM |
| Thursday | 4AM - 10PM |
| Friday | 4AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 10PM |
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Starbucks Coffee Company offers a good cup of coffee served with friendly and attentive customer service. Many customers appreciate the baristas' positive attitude, humor, and enthusiasm, making their visits enjoyable. Several reviews highlight specific staff members who provided great service, spoke kindly, and showed genuine kindness. The baristas often go above and beyond, even helping to find drinks from the past or making drinks to perfection.
However, some customers mention issues with customer service at the drive-thru, such as lack of communication, missing items like sleeves, and staff who appeared unhelpful or lacked skills in multi-tasking. Despite the high quality of drinks, there are concerns about inconsistent service, especially with staff not smiling or being courteous. Overall, the location is praised for its good drinks and friendly staff, with a few areas needing improvement in customer service and supply management.