Starbucks

Name: Starbucks
Address: 4535 Kingwood Dr #150, Kingwood, Texas, 77345, US
Telephone: (281) 361-9413
Price range: $
Rating: 3.3

$ • Coffee Shops

Hours:
4535 Kingwood Dr #150, Kingwood
(281) 361-9413

Menu Order Online

About Starbucks

Starbucks is a popular spot for coffee, but the experience can vary depending on the time of day. During busy hours, such as "Red cup day," the store can get incredibly packed with long lines and crowded pick-up counters. Despite the chaos, the staff at this location remains positive and does everything in their power to help all customers, including each other. They maintain their contagious smiles and never seem to get annoyed, even when faced with demanding and ungrateful guests.

However, the morning crew has been reported to have less than desirable customer service skills. One customer had a difficult experience when they kindly asked for a remake of their drink and were met with hostility. The customer service was lacking, and the employee made them feel bad for even existing.

Overall, the staff at this Starbucks works well together as a team and handles high-stress situations with grace. However, the morning crew could benefit from improving their customer service skills to ensure all customers have a positive experience.