The Cheesecake Factory
$$ • American, Gluten-Free, Vegan Book a table: 7:00 PM 7:15 PM 7:30 PM MoreAbout Cheesecake Factory
Customers' Favorites
The Cheesecake Factory Private Reserve California
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Cheesecake Factory Reviews
681 ratings
Share your opinion about The Cheesecake Factory
Good experience friendly servers
Our go to the celebrate family milestones. Nice food and service.
Was very disapointed today, Our waitress (Ruth ) seemed distracted and not interested in work , I ask for my fries seperate so I could share my entree with my gluten free husband and it came out all toether ,she was like oh. Sorry... Our wait was longer than normal. Because our food sat out under the heat lamp ,my daughters arugala was totaly wilted as it sat about 14 min. Other servers. Busy on the phone. In clear view of us. !!! My daughter lives here and we are from Pa ,so...read full review
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 10AM - 10PM |
The Cheesecake Factory offers a varied menu, including unique dishes like Cheeseburger spring rolls. While some customers have experienced issues with their orders, others have had great experiences, enjoying dishes like shrimp scampi and kids' pizza flatbread. The restaurant's service can be hit or miss, with some staff members providing exceptional patience and thoughtfulness, making a significant difference in the overall dining experience.
The menu is extensive, which can make it challenging for customers to decide on an item. However, the restaurant has a positive feature - they provide pictures of most menu items on their website. The food quality is generally good, with large portion sizes. Customers have enjoyed dishes such as corn fritter app, rigatoni arrabiata pasta, and margherita flatbread with added Calabrian chilies. The desserts, particularly the chocolate tuxedo cheesecake, are also praised.
Recent reviews highlight attentive and friendly service, with staff members like Kat going above and beyond to ensure guests have a great experience. Guests appreciate the well-prepared, tasty food and generous portions, with many praising the desserts, especially the cheesecake. Some visitors mention waiting times and issues like hard bread or broken ovens, suggesting better communication from staff could improve the experience. Despite occasional concerns, The Cheesecake Factory remains a favorite for many, offering delicious food, excellent service, and an inviting atmosphere.