The Cheesecake Factory
$$ • American, Gluten-Free, Vegan
Hours:
600 Memorial City Mall, Houston
(713) 932-6344
About Cheesecake Factory
Customers' Favorites
Cheesecake Factory Reviews
Good experience friendly servers
We received take out today from the Katy Mills location and I am super disappointed with the food. Ordered a skinnylicious anian chicken salad, did not have 2 of the toppings stated on menu and we got original cheesecake and it was key lime. Both were subpar and I will not be ordering again from there.
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 10AM - 10PM |
The Cheesecake Factory offers a varied menu, including unique dishes like Cheeseburger spring rolls. While some customers have experienced issues with their orders, others have had great experiences, enjoying dishes like shrimp scampi and kids' pizza flatbread. The restaurant's service can be hit or miss, with some staff members providing exceptional patience and thoughtfulness, making a significant difference in the overall dining experience.
The menu is extensive, which can make it challenging for customers to decide on an item. However, the restaurant has a positive feature - they provide pictures of most menu items on their website. The food quality is generally good, with large portion sizes. Customers have enjoyed dishes such as corn fritter app, rigatoni arrabiata pasta, and margherita flatbread with added Calabrian chilies. The desserts, particularly the chocolate tuxedo cheesecake, are also praised.
Recent reviews highlight attentive and friendly service, with staff members like Kat going above and beyond to ensure guests have a great experience. Guests appreciate the well-prepared, tasty food and generous portions, with many praising the desserts, especially the cheesecake. Some visitors mention waiting times and issues like hard bread or broken ovens, suggesting better communication from staff could improve the experience. Despite occasional concerns, The Cheesecake Factory remains a favorite for many, offering delicious food, excellent service, and an inviting atmosphere.