Whataburger

Name: Whataburger
Address: 1700 N Wayside Dr, Houston, Texas, 77020, US
Telephone: (713) 674-6609
Price range: $
Rating: 3

$ • Burgers, Fast Food

Hours:
1700 N Wayside Dr, Houston
(713) 674-6609

Menu Order Online

About Whataburger

Whataburger, a popular fast-food restaurant, has received mixed reviews from customers. Some have experienced long wait times and cold, soggy food, while others have praised the restaurant's customer service and delicious meals. One customer faced a frustrating situation, waiting 25 minutes for a curbside order that never arrived. They had to go through the drive-thru to receive their food, which was cold and inedible, leading them to throw it away.

On a more positive note, another customer had an amazing experience with the double burger, which was cooked perfectly—juicy and full of flavor. They also enjoyed the spicy ketchup, which added the right amount of heat. This visit stood out due to the incredible staff, known for being friendly and welcoming, even giving out free hugs.

However, not all experiences were positive. One family encountered issues when their child's cheeseburger was incorrect. The manager insisted on a specific terminology for orders, which left the family confused and frustrated. They felt that communication with the staff needed improvement, especially regarding order details.

Overall, reviews highlight Whataburger's strengths and weaknesses. While the restaurant may struggle with consistency in order fulfillment and food quality, it also shows a commitment to customer satisfaction, with attentive staff and a willingness to address issues. The atmosphere could benefit from improvements, such as covering the ordering area to protect customers from the rain.