Customers` Favorites
Customers` Favorites
“I have been getting bagels from Einstein for years so there is a basic expectation of what I'm going to get. I have ordered from the Cinco Einstein several times since they've opened with little issue other than a long wait - new store, new staff so that's understandable. I placed an order for pickup this past weekend. My daughter orders just a plain, toasted, with plain shmear. The person that made this order couldn't possibly think this was ok and needs re-training. They're usually pretty generous with the shmear and considering it costs extra, I should have taken it right back and gotten a refund. My daughter was leaving and was taking this on the road so she just ate the half with the minuscule bit of shmear that it did have on it. Do better Einstein Cinco Ranch. Make it like you'd want it.“
Customers` Favorites
“We came to this location after being ignored at the Cinco Ranch location. Not only was service quick the food was great. Got my pregnant daughter her craving of a Farmhouse bagel and I got a build your own with a large macchiato and that is 100% worth the price. Added bonus they have a drive thru. Located off 99 next to the Starbucks- you'll get a better deal on your macchiato here.“
Customers` Favorites
“I ordered online and it took 1 hr to get it completed. If I didn’t ask in the counter where my order was it would have not been done. I ended up missing half my order. No Ice coffee, No Tub smear for the Bagels, Missing the sandwich for the brunch combo & the twice baked hasbrown, Missing my Sandwich order and run out of the specific bagel. What a mess! I didn’t want to go back anymore cause I’ll probably have to wait another 1 hr to get the missing orders. I know it’s a weekend and it’s busy but have a process. How can a 30 min order be ahead of my order. You guys already know there’s a lot of customers and not have enough inventory. And just because the workers are rushed they don’t check if the order is complete. I trusted you guys to have the order all in there and it was missing.
Addendum: Customer support reached out and apologize for what has happened. Hopefully positive changes will occur at this location and provide a better future experience to its customers.“
Customers` Favorites
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“Delicious Bagels BEST IN HOUSTON!!!!! AWESOME STAFF ❤️“