Panera Bread
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Panera Bread Reviews
Second time ordering from the Katy location for delivery. First time order arrived 45 minutes after estimated delivery time and we received the wrong order. Second time tonight my daughter’s grilled cheese was burned to a crisp and my other daughter’s sandwich order was wrong. $51 for sandwiches and salads and it was awful. We couldn’t even eat a third of the order.
Family feast priced at $35 for the one with the cookie but then rang up as $58 dollars. I was upset but did not raise my voice or use profanity.
The girl stated her manager was not going to honor the price clearly stated on their website. I asked for the managers name and she refused to give it to me, I asked her name ( rina but I am sure she lied) . She then asked if I was going to get the food or not I told her no and she scream to get the f*ck out / on as she slammed the...read full review
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Panera Bread offers a cozy atmosphere reminiscent of a classic Starbucks, making it an ideal spot to work or relax. The unlimited sips subscription is a great perk for coffee lovers, allowing for unlimited refills on any drink on the menu. The restaurant is also quiet and clean. Mrs. Paula stands out for her exceptional friendliness, always being helpful and remembering customers' orders. Mr. Enrique, who is in charge of cleaning, keeps the place very clean and tidy. Customers have noted great experiences with staff like Trinity, who provide excellent customer service and a quick drive-thru experience. While there have been some concerns about missing items in recent orders, the food remains great, and the pricing is considered good. Many appreciate the bundles for easy grab-and-go options that promote healthier habits.