Papa John's in Katy

“Remarkable customer service towards customer's awaiting their carryout orders; to include door dasher response times and more so out the door times for their drivers' to deliver timely pizza orders for delivery. The lobby/wait area is also neat and tidy.“

“This place is consistent. A little pricy but there's always coupons online. Staff is friendly every time I pick up. Not too many issues from this location.

Last issue I had was waiting an extra 20 minutes after the quoted time. But it is what it is. Don't whine when a mistake happens because we are all human.“

“Thank you so much to Vasquez for the amazing customer service! The entire staff at this location went above and beyond to make my experience a memorable one. Hands down, this was the best pizza I’ve ever had from a Papa John’s. Everything was fresh, delicious, and made perfectly.

Keep up the great work! You’ve definitely earned a loyal customer—this location has officially become my spot! 🍕🙌“

“I'm not sure why such bad reviews. Our 2 pizzas were great. The delivery was smooth.
When ordering online, there are a lot of steps with details of each pizza. I could see how people skipped some of the steps to complete their pizza. As to why many complaints, they got their pizza with no sauce or no toppings. Don't rush through the steps.
Will definitely be ordering again.“