Customers` Favorites
Customers` Favorites
“Great food and friendly service - our go to place with friends on a Saturday night!“
Customers` Favorites
“We have been here a couple of times and also doordashed a couple more times. My daughter was just there with her friends and the food was great Every single time! Next time we're getting hibachi!! ❤️“
Customers` Favorites
“First time experiencing Poke and was very surprised at how good it is. Got a warm greeting from the staff when I entered. The gentleman who helped me was very patient & helped me to build my bowl. Everything was fresh & there was an abundance of choices. I will definitely be back! Should have taken the photo before I started eating.“
Customers` Favorites
“Everything I ordered was really good overall. The orange chicken was tasty and had great flavor. The chicken egg rolls were the highlight—crispy and even better with their sauce, which made them super delicious. The only downside was the white rice, which wasn’t as good as I expected. Next time, I’ll probably go with the fried rice instead. Still a solid experience and I’d definitely come back again!“
Customers` Favorites
“I am always so happy when we eat here. High quality ramen. Staff is great and always friendly.“
Customers` Favorites
“Nice experience Utah roll is yummy“
Customers` Favorites
“The Ramen is great- spicy and regular are both fantastic, great and fresh Sashimi, and good Thai Tea! We really like this place! Plus the restaurant is adorable and the staff is super attentive and friendly!“
Customers` Favorites
“Good was awesome Poke and I enjoyed every bit of it“
Customers` Favorites
“It was the first time visiting Yama and it definitely won't be the last. The entire restaurant is very clean and inviting. We had Dylan as our server and he was great. Our drinks were always kept full and he was always checking to see how things were and if we needed more meat. The buffet tables with vegetables, sauces, addins, sushi, etc. were kept clean and well organized. All the food we had was fresh and tasty with lots of flavor.
I will definitely be stopping by again whenever I am coming through town again on business.“
Customers` Favorites
“love the food clean experience nice servers over all a nice private clean restaurant 👌 perfect for date night or just lunch with friends 🧡“
Customers` Favorites
“Great food , good service!!!“
Customers` Favorites
“Never had a bad meal here. Always the best! Servers are always attentive & great. Just one sad note… We miss Sammy since he left.“
Customers` Favorites
“Shogun Japanese restaurant is a perfect example that the popularity of a restaurant is not totally driven by the food. Factors such as atmosphere, service and value distinguishes Shogun. The show in front of you never gets old. The prepared meal is simple, hot and tasty. Being a Ketogenic person I find the simple ingredients of shrimp, fish, chicken, beef and mixed vegetables consistent with my preferences. If you haven’t tried Shogun recently, take the family and enjoy the experience.“
Customers` Favorites
“My boyfriend and I have gone to HB Steakhouse about twice a month for the past 2 years. And before we were together, I regularly went to pick up rice for my father and I. We absolutely love the food, and I’ve never had a complaint. I mean that. The staff is very kind and attentive. It’s honestly the best Hibachi I’ve had in Houston“
Customers` Favorites
“I've never been to a shogun before, so i wasnt sure if they'd have a kids menu, which doesn't matter, in my opinion, because most resturants will accommodate them. Everything was delicious my kids got steak, veggies and rice, they were both happy with. I got chicken yakisoba, the noodles were chewy and flavorful. Will go back there for sure.“
Customers` Favorites
“Great food and friendly service - our go to place with friends on a Saturday night!“
Customers` Favorites
“Please see all updates for an honest review.
Thoughts, when a customer calls up due to there order being incorrect, maybe don’t blame them for grabbing the wrong order(especially when you handed it to them).
Secondly, at least apologize before you make said customer drive back and bring you the incorrect bowl in order to get the correct one.
Thirdly, at least offer something for the inconvenience(transparency, if they had felt genuinely bad about the situation from the start I would’ve turned it down, mistakes happen).
Furthermore when the customer leaves with the correct order, the least you could do is assure it’s good food and not dried out.
$33 wasted, food in trash. You took advantage of me!
Update: thanks for reaching out, I guess? No offer to refund or replace huh? Food still in trash can where it belonged if you want it back. Sincerity goes further than lip service.
Thanks anyway, I’m sure if you spoke to your franchise business coach they would’ve offered a different approach to handling the situation
Final update: the GM reached out and took care of me. Good on you for “running into the fire” and for coaching your team. You win the day!“
Customers` Favorites
“Love it will return such a great place“
Customers` Favorites
“Very great service Highly recommend“
Customers` Favorites
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“Good service and good quality food at a reasonable price.“