Customers` Favorites
Customers` Favorites
“Great food and friendly service - our go to place with friends on a Saturday night!“
Customers` Favorites
“We have been here a couple of times and also doordashed a couple more times. My daughter was just there with her friends and the food was great Every single time! Next time we're getting hibachi!! ❤️“
Customers` Favorites
“I am always so happy when we eat here. High quality ramen. Staff is great and always friendly.“
Customers` Favorites
“This was my first time at Poke Yana, and Riley made the experience amazing! She greeted me with a big smile and was so patient as she walked me through the menu since I had no idea how to order. She explained the different dishes and helped me pick the perfect bowl. In the end, she made me a delicious and healthy dish that I absolutely loved!
The employees here are super friendly, and the vegetables and meats are incredibly fresh. The service, the food, and the atmosphere were all perfect. I totally recommend this place, and I will definitely be coming back. I love this place! 💛🍲“
Customers` Favorites
“I always get great service when i come here and the blue eyed young lady is behind the counter she’s attentive she’s patient and a great worker she stays busy always finding something to do and always welcoming the food is great the meat is always tender when it comes to the chicken but i notice they be skimping on the meat portion at this location but always satisfied with the taste“
Customers` Favorites
“Nice experience Utah roll is yummy“
Customers` Favorites
“I wanna give a hugeeeee shout out to Dylan! He’s so attentive, checks on me every chance he gets, and helped me figure out the grill. As soon as he saw my grill looking funky he came and changed it out immediately! I’m a tourist but come to Texas often for work, I will make sure I ask for Dylan every time I return! Thank you Dylan!!!!!!“
Customers` Favorites
“The Ramen is great- spicy and regular are both fantastic, great and fresh Sashimi, and good Thai Tea! We really like this place! Plus the restaurant is adorable and the staff is super attentive and friendly!“
Customers` Favorites
“Incredible food. I don’t write reviews often but good lord. When I walked in a young lady sprinted to the front eager to help me. She recommended a bowl for me to try and it did not disappoint. Kind and friendly people with very fast service.“
Customers` Favorites
“love the food clean experience nice servers over all a nice private clean restaurant 👌 perfect for date night or just lunch with friends 🧡“
Customers` Favorites
“delicioso 😋 toda la comida y super atención 👌 😉 lo recomiendo muchísimo más de 5💥💫💯“
Customers` Favorites
“I have been a long time customer of Sarku. I have read the bad reviews and I know every experience can be different but I have had only good experiences at this location. The service has always been friendly. This location is always busy and the line can get long. No matter how long the line I have never had to wait too long. The cooks have been the same ones for years now. They know how to cook the chicken just right. I have had teriyaki chicken at other places and the chicken is burnt. I have never had that issue here. I will say the prices have gone up but they have gone up everywhere so it's unfair for people to leave a bad review because they think the prices are too high. However, their portion sizes are plenty and I usually get double meat so I have enough for lunch the next day. Their drink cups are BIG so when you spend $2.50 you get alota soda vs other places with their small cups for the same price. Before covid they offered refills but that is gone. Smh. I recommend this place for some good teriyaki.“
Customers` Favorites
“Had dinner with my husband and my mom. We were entertained and fed very well. Food was fantastic and the chef had us laughing. Did a table fire after he finished cooking all the food. One of the better hibachi experiences I've had.
Ive also had sushi here. The sushi was fresh and filling. Highly recommend this place for all of their food options.“
Customers` Favorites
“We went to have lunch fir hibachi the other day and we both has the chicken and steak with chicken fried rice and you have the option of soup or salad. We both had the salad... the cook came out did his cooking presentation 😁 i still love the 🌋 presentation with the onions. The chicken was juicy and the steak was tender.. the chicken fried rice was good but could of used a little more garlic butter..The atmosphere was super quiet we could even hear the ding from the tablet where orders come in.. we even had to say something about the dinging of the tablet because it was annoying... Other than that I do recommend this place and the lunch and dinner prices are reasonable..We will definitely be back...“
Customers` Favorites
“Went to this place for the first time . I don't really like all the windows . Makes the experience feel different . Most other places are darker.
I did see a robot . I personally wouldn't want my food served to me that way .
The food however was amazing . Our chef was a bigger guy with beautiful eyes ! Beard & he did amazing with the rice & steak. I don't remember the servers name unfortunately but he did amazing for the bday song .
I will definitely be back .“
Customers` Favorites
“Never had a bad meal here. Always the best! Servers are always attentive & great. Just one sad note… We miss Sammy since he left.“
Customers` Favorites
“Great food and friendly service - our go to place with friends on a Saturday night!“
Customers` Favorites
“Please see all updates for an honest review.
Thoughts, when a customer calls up due to there order being incorrect, maybe don’t blame them for grabbing the wrong order(especially when you handed it to them).
Secondly, at least apologize before you make said customer drive back and bring you the incorrect bowl in order to get the correct one.
Thirdly, at least offer something for the inconvenience(transparency, if they had felt genuinely bad about the situation from the start I would’ve turned it down, mistakes happen).
Furthermore when the customer leaves with the correct order, the least you could do is assure it’s good food and not dried out.
$33 wasted, food in trash. You took advantage of me!
Update: thanks for reaching out, I guess? No offer to refund or replace huh? Food still in trash can where it belonged if you want it back. Sincerity goes further than lip service.
Thanks anyway, I’m sure if you spoke to your franchise business coach they would’ve offered a different approach to handling the situation
Final update: the GM reached out and took care of me. Good on you for “running into the fire” and for coaching your team. You win the day!“
Customers` Favorites
“Love it will return such a great place“
Customers` Favorites
“Very great service Highly recommend“
Customers` Favorites
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“Good service and good quality food at a reasonable price.“