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Whataburger

TEMPORARILY CLOSED
$ • Burgers, Fast Food

7016 Bandera Rd, Leon Valley
(210) 680-0721

Whataburger Reviews

Been going here for over 20 years and surprisingly customer service has gone down. Cashiers do not repeat the order back to you so you’re surprised when you get home with your food. Even when you order online you still wait over 10 minutes.

They have a new building but the staff must be the same. Slow!! Only 2 cars up at the window when I drove up. Yet it took me almost 25 minutes to get to the window. The girl at the window didn't say a word. No good morning or thank you at least. If someone has a big order they should have multiple people working to get it out. Instead everyone is just standing around handing out ketchup or something. Fast food shouldn't take that long.

Ordered 2 #1 with cheese, one with extra onions , the cashier seemed flustered because there was a long line almost to the entrance & she was the only one working. No shortage of staff because that Whataburger had more staff than I’ve ever seen some were having conversations inside as seen by me while I filled up my beverage cup, I was wondering why they weren’t crossed trained so they could help the cashier up front . The cashier didn’t give us a tag plate so the service...read full review

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