Starbucks in Longview

“I didn't get their name but the person working the drive thru this Sunday around 1300 was sunshine in human form. She offered a suggestion when the drink my partner wanted was out of season (he loved it) and was just plain kind to me and my pups. I've never had a Starbucks employee be so warm. Plus our drinks and food tasted great. Will definitely be going back to this location.“

“I come to this location pretty regularly &they're always so kind &dont make me feel like a jerk for my my annoyingly modified keto coffee order. Lol. While all their employees have been great, there's 2 that have stuck out : Derek has always been so warm & personable, &seems to really take an interest in the ppl around him. The other is Tiva (I'm prob way off on spelling). I spilled my ENTIRE coffee in my car, ¬ only did she remake it, immediately, for no added charge -she sanitized a towel &also gave me a dry one, so I could clean it up (w/o me even asking) which was so thoughtful. I'm hoping their managers or someone higher up sees this, so they can get the recognition (*cough* compensation *cough*) they deserve, bc - while I do love my starbuck's - most of us don't get that many splurges, but bc of these employees this Starbucks is one of mine.“

“I just want to say that Kathy is so sweet!!! I was struggling with my newborn one day and she was so kind to help me to my car with everything that I ordered. She really did touch my heart. She was the only one that offered while everyone was just staring at me. Kindness like that goes such a long way. 🫶🏼“

“Big shout out to Mikael (night shift manager) he was so nice and made me feel like he was my best friend. There was this other girl at the drive thru with a bad attitude and i got so annoyed but then he came up to the window with a big smile and gave me my order? Mikael if you see this, you are doing such a great job and keep up the hard work! You have an awesome personality ??and thank you for being so kind to me.“

“This Starbucks just opened in Longview Tx on Marshall st. Its a perfect location just driving into Longview from Kilgore passed by it 3 times now and the lines aren't ridiculous. Its in a perfect spot The drive threw staff was nice and my drink was perfect and as always love the smell as i drive away of the espresso“

“Starbucks has skillfully cemented its place not only as a global coffee icon but also as a benchmark for exceptional service. Walking into any of their stores, whether in a bustling city center or a quiet suburban corner, you're immediately greeted by a welcoming ambiance that turns a simple coffee run into a genuine ritual.

The key to their success lies in the baristas. They are true masters of their craft—not just in perfecting the exact foam on a latte or remembering your complex order, but in providing consistent, personalized attention. Despite the high volume of customers, they often remember names, anticipate preferences, and handle requests with cheerful professionalism.

Their mobile ordering system is flawlessly integrated, ensuring speed without sacrificing quality. Furthermore, Starbucks’ commitment to community, sustainability, and providing a clean, comfortable third place makes every visit feel good, both for the customer and the world. It’s this blend of reliable quality, efficiency, and human connection that makes Starbucks service truly stand out.“