“I love the Starbucks off Gilmer Rd — the vibes are always good and the staff is genuinely so kind. They were giving out samples of an iced white mocha with Dubai chocolate cold foam and wow… obsessed. Can’t wait to go back and get one. Thank you guys!!“
“I just want to say that Kathy is so sweet!!! I was struggling with my newborn one day and she was so kind to help me to my car with everything that I ordered. She really did touch my heart. She was the only one that offered while everyone was just staring at me. Kindness like that goes such a long way. 🫶🏼“
“Big shout out to Mikael (night shift manager) he was so nice and made me feel like he was my best friend. There was this other girl at the drive thru with a bad attitude and i got so annoyed but then he came up to the window with a big smile and gave me my order? Mikael if you see this, you are doing such a great job and keep up the hard work! You have an awesome personality ??and thank you for being so kind to me.“
“This Starbucks just opened in Longview Tx on Marshall st. Its a perfect location just driving into Longview from Kilgore passed by it 3 times now and the lines aren't ridiculous. Its in a perfect spot The drive threw staff was nice and my drink was perfect and as always love the smell as i drive away of the espresso“
“Starbucks has skillfully cemented its place not only as a global coffee icon but also as a benchmark for exceptional service. Walking into any of their stores, whether in a bustling city center or a quiet suburban corner, you're immediately greeted by a welcoming ambiance that turns a simple coffee run into a genuine ritual.
The key to their success lies in the baristas. They are true masters of their craft—not just in perfecting the exact foam on a latte or remembering your complex order, but in providing consistent, personalized attention. Despite the high volume of customers, they often remember names, anticipate preferences, and handle requests with cheerful professionalism.
Their mobile ordering system is flawlessly integrated, ensuring speed without sacrificing quality. Furthermore, Starbucks’ commitment to community, sustainability, and providing a clean, comfortable third place makes every visit feel good, both for the customer and the world. It’s this blend of reliable quality, efficiency, and human connection that makes Starbucks service truly stand out.“
“This is by hands down one of the best stores that I have been to for Starbucks, always very courteous. Everything's always done right? And if it's not, they fix it quickly. It is probably the best Starbucks I've ever came across. And I have traveled from one side of the country to the other i go there almost daily to get my coffee. I will drive from the Other Side of Long View to Go to That Store Just to get my Coffee.“