“Compared to the dumpster fire that is the one one university and the loop this is a five star restaurant, but i digress. I have never had an issue with my orders here, the staff is always friendly and accurate, no one huffs and puffs if it's a little later that i go there. The only downside is that they are going out of things a lot but other than that it's good.“
“Silvia was so awesome. She greeted me with a smile and took my order gladly asked how I was doing as well..I told her my car had broke down right outside in the parking lot. She checked on me outside in my car. She went way above and beyond..She offered me to come inside as well..This was at the store on 5112 Slide Road in Lubbock Texas..Please let Silvia know I appreciate her for her kindness and thoughtfulness. We need more people in the world like her in the world..“
“We gave up on bk awhile ago because they weren't that great in Lubbock and don't pay their employees enough. We gave this one a chance today just because it was convenient and very happy we did! I don't know her name, but to the lady with the aquamarine colored hair, thank you! She definitely makes this bk better and I hope yall pay her well because she deserves it. She is so friendly and made sure everything was correct. We might just be back soon :)“
“I cannot say enough about the difference a new manager has made at this restaurant. The one taking orders was friendly. The same person was working drive-thru. She smiled and gave me an expertly made burger and thanked me for my business. It is hard to beat their burgers.“
“I was very satisfied the girl that helped me was very kind and respectful she had outstanding customer service I can't remember her name but she was working night at 9:55 pm she was very kind and I hope y'all give her a raise or something she deserves it“
“Had to come to this location since the location on 19th said I couldn’t order for 15 minutes but couldn’t say why. The ladies here were so nice!!! Even though there were only two working they were amazing. Not one complaint with them being busy but only two working. Employees at the 19th location acted like you were bothering them for you coming in and making them do what they are paid to! I will make the extra miles and start coming to this location!“
“Service was good. And food is fresh, but the only thing I didn't like was tables were dirty and floors. I saw employees joking around loudly with their manager. Other than that, everything was great. I'll still eat there, though. Just got to be on key with their cleaning.“
“Lines: The queue for this place is right next to Burger King so sometimes at first glance there only seems like one when there is a lot of people but there is in fact 2. Food: Asiago Bagel with Cream Cheese ($2.79 + $0.79): this tasted great. Bagel was soft too. Panini Turkey Club ($8.79) - the panini wasn't large but it tasted good.the bread was soft and the turkey + bacon and cheese mixed well together Panini chicken Pesto ($8.79) - I like the panini turkey club more but this this was solid as well. I do wish there was a bit more pesto though. Overall for airport food this place is pretty good.“