Panera Bread

$ • Cafe, Salad, Soup

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About Panera Bread

Panera Bread, a well-known dining establishment, has received mixed reviews from customers. While some found the food to be average, with the broccoli soup being watery and the sandwich being just okay, others have expressed disappointment with their orders. One customer noted a problem with their online order, expecting a chocolate coconut treat but receiving a chocolate chip cookie instead, which was not very good. Additionally, another customer mentioned that the bread served with their tomato basil soup was hard as a rock.

Customer service has also been a point of concern, as some reported long wait times and staff appearing unhappy during their visits. However, there are positive experiences as well; one customer highlighted a polite server who prepared their order correctly and on time. Furthermore, Panera Bread offers good accessibility for wheelchair users, with plenty of parking spots and a ramp to the building. Overall, Panera Bread presents a varied dining experience, with areas needing improvement in food quality and customer service consistency.

Menu

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Panera Bread Menu
Panera Bread Menu

Customers' Favorites

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Panera Bread Reviews

2.2
318 ratings
5
16%
4
1%
3
5%
2
14%
1
64%
Food
2.5
Atmosphere
2.4
Service
2.0

Share your opinion about Panera Bread

What’s the deal with Panera bread on 98th in Lubbock these days? I feel like I'm in a game of "dining area roulette." For the past two months, it's been a coin toss whether or not the front doors will be unlocked when I schedule a meeting or go there for coffee.
I get it, things happen, maybe a baker overslept or someone forgot to set their alarm. But come on, eight weeks of this? It's starting to feel like I'm trying to catch a greased pig in the dark!
The drive-thru...read full review
The food was really good and one of the workers there, I think she said her name was Kira, she was so sweet, helpful, and polite!!
Loved the squash soup

Read All Reviews(318)

Hours

Monday 7AM - 9PM
Tuesday 7AM - 9PM
Wednesday 7AM - 9PM
Thursday 7AM - 9PM
Friday 7AM - 9PM
Saturday 8AM - 9PM
Sunday 8AM - 9PM
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