Chili's Grill & Bar

$ • Tex-Mex, Bars, American

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About Chili's

Chili's Grill & Bar is a restaurant known for its average food and service. The brisket burger and strawberry lemonade are popular menu items, although the latter is said to have more water than lemonade. Some customers have expressed disappointment with the quality of the food, especially when ordering takeout. The service is generally described as friendly and attentive, despite the staff appearing busy and overworked. The food can be hit or miss, with some customers praising the steak and sliders, while others criticize their toughness and lack of doneness. The bar area is often crowded and lively, with staff working diligently to serve customers. Recent reviews highlight mixed experiences, such as waiting at the bar for 15 minutes and receiving a poor quality margarita, while excellent service from staff like Mia has left a positive impression. Customers also shared their enjoyable meals, praising well-cooked steaks, seasoned shrimp, and perfectly steamed broccoli, all served by friendly staff like Ella, making for a satisfying dining experience. Additionally, some visitors noted issues with customer service, such as one individual who faced challenges with ID verification and felt the staff was not helpful or professional, but appreciated the friendly attitude of other team members working at the food to go area. Many customers recommend the Fajitas, which are delicious, and praise the quick service of servers like James, who is known for being fast and helpful. The restaurant is also known to be a bit cold inside, so bringing a coat is suggested. Some favorites include fried mozzarella and smoked sausage from the smokehouse combo, although some have expressed sadness over the removal of certain items like corn on the cob. Overall, Chili's offers a variety of tasty options with friendly staff, making it a popular spot for casual dining.