Dairy Queen in Pasadena

“We had a wonderful experience at DQ! The Royal Blizzard and Oreo Blizzard were absolutely delicious—rich, creamy, and perfectly prepared. Every visit is worth it just for these treats.
What made our visit even better was the outstanding customer service. The staff was friendly, welcoming, and made us feel valued.
A special shout-out to Queen Bee—Ms. Tina is truly amazing! She works with a great attitude, serves customers with a smile, and goes above and beyond to make everyone feel welcome. Her professionalism and positive energy really stood out.
Great desserts, excellent service, and an exceptional team. We'll definitely be coming back! Highly recommended“

“There 2 girls working here today, a customer spilled his drink and they were above and beyond to accommodate him, asking if he needed another cup, and told him many times it’s ok they’ll clean it up, less then 5 minutes they cleaned it. These 2 need to be recognized for there hard work!“

“I just wanted to take a moment to recognize Brooke at Dairy Queen for truly outstanding customer service. From the moment I walked in, she was welcoming, attentive, and genuinely kind in a way that you don’t come across very often anymore.

What really stood out was how far she went beyond the basics. She was patient, made sure everything in my order was exactly right, and handled everything with a positive attitude that made the whole experience better. Even when things got busy, she stayed calm, friendly, and focused on making sure each customer felt taken care of.

It’s clear that Brooke takes pride in what she does, and it shows in every interaction. Employees like her are the reason people come back—not just for the food, but for the experience. Dairy Queen is lucky to have someone like Brooke on their team.

Thank you, Brooke, for going above and beyond. It really made a difference.“

“I called 3 different DQ locations this was the only location out of the 3 to have good customer service i spoke to Gina (the manager) over the phone i was looking for a specific ice cream Gina was very friendly and as you can see i appreciated that.“

“Lunch consisted off 3 Texas t brand tacos and mini confetti cake blizzard. IT'S TRUE! Blizzards can be turned upside down!! Tacos were good but could've used more seasoning like garlic and onion powder. Blizzard was good but I could tell the cake pieces weren't moist. I was still hungry so I ordered another meal: cheeseburger, fries and drink. Lady offered me a vanilla cone for waiting. Great customer service and efficient. I did feel a little rushed to make a decision at the speaker by the older gentleman. Overall, I'd return to this location.“