Shake Shack

$$ • Hamburgers, Hot Dogs, Fast Food, Wine

7401 Windrose Ave, Plano
(972) 665-7175


Take-Out/Delivery Options


Reviews for Shake Shack

Went to the one in Legacy West Plano for the first time last week and I enjoyed the Shroom burger so much that i decided to go back, second time around I ordered online for curbside pickup, guess what, the guy had our food in his hands, not inside a bag and he yawned into it. I'm never going back there. Very, very gross. My daughter called to complain but no one returned our calls. With COVID-19 and all of that, it's serious.

Came in for dinner on a slow Tuesday night. The food took forever we waited on the patio at our table, told we would be texted when the food was ready. I never received a text message and when we finally went inside to check on the food we found an employee chatting and holding our tray of food. I told them at the order we would be outside so I’m not sure why she couldn’t find us. Anyway moving on to the food, everything was lukewarm/ cold. I couldn’t even dip my fries full review
So I have been the Shake Shack in NY and our family loved since we Visit NY a couple a year! So I have tried this location a bunch of times. The food is great for a fast food of course. If you want your order the correct way is to go in and do it in person as check it wright there on the spot. I have the order online and curb side pick up and every time was disappointed!! They have missed order up and have forgotten food items or just simple thing as napkin and some sauce. full review

More Reviews(166)


Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 11PM
Saturday 11AM - 11PM
Sunday 11AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.