Subway in Plano

“This Subway is easily the second best I’ve ever been to—an impressive feat considering how many I’ve tried! The store is spotless, the staff is super friendly and attentive, and they always make sure to get your sandwich exactly how you want it.

The ingredients are fresh, the bread is always baked to perfection, and the portions are generous. It’s a reliable spot for a quick, quality meal, and the atmosphere feels welcoming every time. If you’re looking for a Subway experience that’s a cut above most, this is definitely one of the good ones. Five stars!“

“I had the best experience of being served by Robah at Subway last week. Even though he was all by himself he was still incredibly friendly, attentive, and quick making sandwiches while there was many other customers piling up, he even went out of his way to make sure my sandwich was perfect and as good as if he was going to eat it too. He even gave me some great recommendations for the sauces! I was really impressed with his customer service and will definitely come back again because of him.

Kid-friendliness: Extremely polite“

“Nice experience overall. The atmosphere was very pleasant. Newer decor helped boost the locations appeal. The person making our sandwiches was pleasant and made us feel welcomed. There were a few people already there and seated but the location was not busy. The sandwiches were made right and tasted great! The checkout process was quick with no issues. Thanks“

“I had an amazing experience at Subway today! The staff were friendly and welcoming, and the store was clean and well-organized. I love how fresh all the ingredients are, and the variety of options make it so easy to customize a sandwich just the way I like it. My sandwich was perfectly made, and I could really taste the quality of the ingredients. Whether you're in the mood for something classic or want to try a new combo, Subway has something for everyone. Highly recommend!“

“This is the Subway in our neighborhood. Pretty regular for quick week night meals. The place is clean, has fresh ingredients, well managed it seems. The Italian sub is my go-to. Love the family that runs the place. They always make the subs extra special :)

Vegetarian options: Plenty of vegetarian selection.

Dietary restrictions: They can ways curate your meal

Parking: Plenty of parking

Kid-friendliness: Great for kids“

“Had a great experience at this subway location. Izai was very attentive to customer service and made us feel very comfortable and he did the same with all of the other guests that came in. This young man is a rare breed and it is great to see that customer service is still alive and well.

Vegetarian options: All vegies available

Dietary restrictions: Gluten Free“

“It's hard to give a 5 star review since they didn't really go above and beyond, but it was as expected/advertised each time I've gone. They make my sandwich right in front of me, so they can't really mess anything up. They take Apple Pay now on their little credit card reader and they have a loyalty card too. The location itself is clean and the Diet Coke tastes good. I haven't used the restrooms so I can't comment on them.“

“The manager is incompetent…. I don’t like to leave anything negative so I give started them but left the story.ÁlvaroThis guy is horrible at customer service. They couldn’t figure out how to give the 20% discount. So I tried to apply for it online.Didn’t work. I offered to just pay the diff. He wanted to charge for 2 6” sandwhiches.This is after the sandwhich was not even made correctly. Skimpy toppings. Everything was an upgrade.Look at the picture.Don’t waste your time with these guys.Then I asked him to just forget it and I would pay full price for a 12”. He had already taken the sandwhich out and thrown away my part.“

“Came here after a a hard game and was met with very polite employees. The sandwiches that were made were for me and my mother were "the best sandwiches we ever had." I had ordered a footlong (which I debated because I didnt know if I could eat a whole footlong.) and my mother a 6-inch. They tasted warm and fresh and had exactly what we asked for and were completely finished to the crumb.“

“Subway tends to be pretty consistent no matter what restaurant you're at but I love the service here, Sam is such an awesome dude. He's always friendly, makes the sandwiches neatly and carefully, and always asks if you're satisfied with the amount he puts on for each ingredient. Never a bad experience and I really appreciate his devotion to his craft.“

“This Subway location is a solid choice, and I appreciate that it's family-owned and operated, giving it a more personal touch compared to some of the larger chains. The store is well-maintained and has that classic Subway feel, which I enjoy.

However, I did have to wait about three minutes despite no one else being in line, which was a bit frustrating. The staff also seemed to struggle a bit with following my specific instructions. Despite these minor issues, this is still an OG Subway spot that's worth visiting for a quick and decent meal.“

“I had a fantastic experience at the Subway on Preston Road in Plano. The staff were incredibly friendly and efficient, ensuring that my order was prepared exactly as I requested. The ingredients were fresh and the sandwich was made with great attention to detail. The cleanliness of the restaurant was also impressive, creating a pleasant dining environment. I highly recommend this location for anyone looking for a delicious and satisfying meal. Keep up the great work!“

“Overall, this Subway location is pretty good! The staff are great at following instructions and making sure your order is exactly how you want it. The value for the food isn't bad, and I was pleasantly surprised by the freshness of the ingredients—definitely a step up from other fast-food places.

The only issue I had, embarrassing as it is to mention, was that there was no toilet paper in the men's bathroom. Other than that, it's a decent spot for a quick and tasty meal. I'd recommend it, just make sure you're prepared for the bathroom situation!“

“Food is good for a quick snack if you forget to bring lunch but the only downside is that it gets a bit expensive for how big and loaded they can be. I could probably get a better value somewhere else but convenience wins.

Most of the personnel is always happy to help with a smile.“

“Went to pick up my sub, and I forgot my chips started pulling out of the parking lot and the gentleman who made my sub came out there and flagged me down and gave me my chips! Just don’t see good service like that anymore. This is at the subway located at Coit and 121. I did not get his name but thank you so much
We’re giving me confident that good Customer Service still exists.“