Subway in Plano

“Nice experience overall. The atmosphere was very pleasant. Newer decor helped boost the locations appeal. The person making our sandwiches was pleasant and made us feel welcomed. There were a few people already there and seated but the location was not busy. The sandwiches were made right and tasted great! The checkout process was quick with no issues. Thanks“

“They make good sandwiches, nice location with very efficient and friendly staff.
All their staff members and the manager are very nice, good customer service.
I usually place the order online via the app and they have it ready for pick up in few mins and is always fresh. Their Tuna sandwich is very good.“

“I came to this Subway for the first time, and my experience was wonderful. I loved the service I received. Mr. Eduardo was very kind and professional. The kitchen was tidy, clean, and stocked with fresh vegetables! The place was full of happy people and their children. A great place to have a good time and enjoy delicious, healthy food! 10/10“

“Had a great experience at this subway location. Izai was very attentive to customer service and made us feel very comfortable and he did the same with all of the other guests that came in. This young man is a rare breed and it is great to see that customer service is still alive and well.

Vegetarian options: All vegies available

Dietary restrictions: Gluten Free“

“Their subs are a favorite for both me and my son! We love how easy it is to customize them and add our own personal touch. The bread is always fresh—especially the Italian Herbs & Cheese, which is our top pick. It’s a super convenient option, whether we’re heading to a game or coming back—quick, tasty and available almost everywhere.“

“4 stars because great sandwiches! however one of the servers was incredibly rude. we chose the type of cheese first and she said “no meat?” and then we ordered the type of meat and she proceeded to interrupt us that when you pick the type of cheese first then it means the sandwich is vegetarian. while ordering she had a bad attitude and made ordering an unpleasant experience with her unfriendly manner. when asked to split the sandwich in 2, she replied “i’m gonna cut it in half, i don’t know what splitting it in 2 means” which was unnecessary. she should not be working there if she’s gonna be rude to customers. the other servers are always very patient and respectful. that lady on the other hand should get reprimanded by the manager.“

“My visit to Subway was alright overall. The food was not bad — fresh ingredients and the sandwich turned out decent in the end. The restaurant itself was clean and organized, which I appreciated.

The only downside was that the lady working there didn’t really seem to know what she was doing, so I ended up standing there ordering for about five minutes while she tried to figure things out. It wasn’t a big deal, but it did slow things down a bit.

Other than that, it was a solid experience. Clean place, decent food, just could use a little more efficiency at the counter.“

“Came in on 08/31/2025 at 7pm, was served by Veronica P., she is amazing as she was courteous and professional, absolutely deserved an acknowledgment.

The restaurant itself felt very nostalgic and very much like what subway was and should be.

Ordered a special of the day, oven roasted turkey, ingredients tasted fresh and order was made correctly.

Will definitely recommend and return if in the area!“

“Overall, this Subway location is pretty good! The staff are great at following instructions and making sure your order is exactly how you want it. The value for the food isn't bad, and I was pleasantly surprised by the freshness of the ingredients—definitely a step up from other fast-food places.

The only issue I had, embarrassing as it is to mention, was that there was no toilet paper in the men's bathroom. Other than that, it's a decent spot for a quick and tasty meal. I'd recommend it, just make sure you're prepared for the bathroom situation!“

“I have eaten at several different Subway locations for many years in Richardson, Dallas, Plano, and Allen. This was my first time here.
AUGUST 26, 2025: Debanhi & Chris greeted me. I told them I like to build my sub sandwich a special way. No problem. I ordered through the App, and used CODE FORTY to get 40% OFF my Footlong #1 The Philly Steak & Cheese. When Debanhi received the confirmation receipt ticket she did everything perfectly. The only problem was that they were out of black olives. I love extra olives on my sub. Hopefully they order extra, and have plenty in stock for my next visit. Most Subways close at 9 PM. I really like this location being open later. Debanhi & Chris were very courteous & professional. Great customer service! I'll be back.
AUG 31, 2025 UPDATE: Vicky greeted me on this rainy🌧️☔ Sunday, and took my order. I had a Footlong #1 The Philly Steak & Cheese. Even better, I had a $6.99 Coupon and used 400 MVP REWARD POINTS to receive an additional $2 off my bill. Vicky made my sub exactly as I requested, which included toasting it a 2nd time after more veggies were added. Try it sometime. You might like it. It was delicious. I ate half of it dining in here, and took the other half home to enjoy the next day. Because it was raining, business was a little slow and I had a chance to visit with Vicky about technology. Very interesting discussion. Vicky was very knowledgeable, courteous, & professional. Good people who work here + good food + good customer service = 5⭐⭐⭐⭐⭐ Google Reviews!“

“Subway tends to be pretty consistent no matter what restaurant you're at but I love the service here, Sam is such an awesome dude. He's always friendly, makes the sandwiches neatly and carefully, and always asks if you're satisfied with the amount he puts on for each ingredient. Never a bad experience and I really appreciate his devotion to his craft.“

“This is the Subway in our neighborhood. Pretty regular for quick week night meals. The place is clean, has fresh ingredients, well managed it seems. The Italian sub is my go-to. Love the family that runs the place. They always make the subs extra special :)

Vegetarian options: Plenty of vegetarian selection.

Dietary restrictions: They can ways curate your meal

Parking: Plenty of parking

Kid-friendliness: Great for kids“

“Food is good for a quick snack if you forget to bring lunch but the only downside is that it gets a bit expensive for how big and loaded they can be. I could probably get a better value somewhere else but convenience wins.

Most of the personnel is always happy to help with a smile.“

“This Subway location is a solid choice, and I appreciate that it's family-owned and operated, giving it a more personal touch compared to some of the larger chains. The store is well-maintained and has that classic Subway feel, which I enjoy.

However, I did have to wait about three minutes despite no one else being in line, which was a bit frustrating. The staff also seemed to struggle a bit with following my specific instructions. Despite these minor issues, this is still an OG Subway spot that's worth visiting for a quick and decent meal.“

“Went to pick up my sub, and I forgot my chips started pulling out of the parking lot and the gentleman who made my sub came out there and flagged me down and gave me my chips! Just don’t see good service like that anymore. This is at the subway located at Coit and 121. I did not get his name but thank you so much
We’re giving me confident that good Customer Service still exists.“