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“The restaurant was clean. The employees were friendly and helpful and our food was fresh and very good. The only time I have ever had problems here was a couple of years ago but the last several times I have been I have had excellent service and quality“
“"This place sucks..." Is a fair review for this place a few years ago. They've really turned it around, and the service has been great every time we've gone this year. Burger King as a franchise still has mediocre food, but this location has consistently gotten our orders right and provided freshly cooked meals. That's more than a lot of restaurants can say today.
Good job recovering this store, mystery manager.“
“I placed an order through the drive-thru ordered the Whopper meal and an 8-piece nugget for my niece and daughter. I was greeted by Caroline she had the best attitude and energy. Definitely will be back to order Burger King and I hope I get the pleasure of seeing Caroline with her amazing personality!!! Way to go Caroline you made my day.“
“The food was amazing and the service was great the restaurant the parking lot the restrooms all super clean the staff went out of their way to do such an amazing job they're all super nice very clean employees name tags and very well dressed you can tell whoever the main person in charge if here knows what they're doing clearly
Parking: Huge parking lot lots of spaces several handicap spaces as well as certain spots for doordash and curbside Etc very well clean and easy to get in and out of“
“We came specifically for the Philly Cheesesteak burger, but it was no longer on the menu. The drive thru attendant checked and said they still had the ingredients to make them. That's above and beyond service right there. Much appreciated!“
“I work down the highway in the shopping center and my coworkers and I go often. We ALWAYS have great service. The ladies at the drive thru are always super friendly, polite and show great customer service.
Hard to find good service at fast food places but the team here is awesome!!“
“I went on Christmas Eve at 9:30 p.m. and they were completely slammed busy, a full packed drive-through and a full packed lobby. However, a man named Miguel had came in on his day off, took charge, and lead the full kitchen team into a well-organized effort that quickly got through the dozens of orders with precision, organization, and friendly customer service. The whole kitchen deserves props for getting through the Christmas Eve rush without complaint or frustratation; they simply pushed on, communicated with one another, and worked fluidly as a team to get the job done.
Great job!“
“Honestly, I think most Burger Kings have gone downhill. This is literally the ONLY Burger King I will eat at. They haven't missed yet, and I doubt they ever will. The food is always on point. The service is good too. It's a 45 minute drive from where I live, so anytime I am in the area I make sure to stop by. Whoever is the manager/owner here needs to train the other locations.“
“Gabriel was our order taker and our server through the drive-thru. He made ordering and getting food easy like a Sunday morning… as it was! Thanks to him, we’ll be back. Hopefully he remembers the invite to church for Family and Friends day on 9/15/24 at 4pm at 110 Hanna St. All are welcome. -“
“Only Burger King within 20 mile radius of my location. Nothing wrong with the food served, it’s BK. Although service is slow even if there’s no line. Can’t fault them, since upon pulling up the window, you can tell the staff are about HS age if not a little bit older. That makes a lot of difference in food service nowadays. With that said, this will not stop me from giving this location my patronage.“
“Burger King on my number one I can get my rewards and I can cash it in for more than just one item when I'm low on cash and by the time I know who I am because I order the same thing over and over and I want to thank the manager I don't know her name I'm a diabetic and my sugar had dropped and she checked up on me she cared and I just want to tell her thank you the manager older lady with the glasses thank you...“
“Extremely understaffed. I feel bad for this business, they gotta step it up with marketing, one guy is on the cook line. It's 6:30 PM FRI night, place is flooded with customers. At this rate it'll take a while for people to get their food“
“My son and I enjoyed the 🍳Breakfast options with🥐 croissants or biscuits. 🌯Also have breakfast burritos. Pancakes 3 stacks. .🥞 Hash browns are tasty. Breakfast stops at 10:30am ! Very convenient to drive thru and buy a bag of ice, nice cylinder shape.“
“They always treat me well here when I'm out and about on the south side of SA. Upon entering I miss seeing my nephew on the grill. He no longer works for them.
Wheelchair accessibility: I had a little trouble trying to enter but other than that access was easy“
“I was not expecting it but when I got to the drive-through I heard the nicest lady on the other end taking my order. Then I saw the nice lady again as she took my payment. Then I moved up to get my food and the same sweet lady brought up my food. At first, I thought triplets were working there but no, it was the same sweet lady doing all that. Definitely made my day with her kindness and great attitude!“
“I frequent this location often for breakfast (I love their hash browns and ham & cheese croissants) & tonight we came & got dinner & let me tell youuuuu! The service was awesome!!!! Before the attendant even passed us our drink, he saw it was lower that usual and took a second to FILL IT MORE- BEFORE we even grabbed it. Our food was hot and tailored exactly how we requested and we didn't spend more than 4 minutes hanging around. ✨️The most reliable fresh quick, fast food in stone oak, hands down“
“Came down for a weekend getaway, I had coupons and decided to stop by. I absolutely loved the vibe and customer service. The manager was such a sweet person and my food was so delicious! 10/10. Thank you Ricky! Definitely stoping by when I come to San Antonio.“
“I ain’t even mad that I didn’t receive what I ordered. I ordered the Bacon, Egg, and Cheese Crescent, and I received this overcooked biscuit. The cashier (a lady) was very kind, friendly, and attentive. She had a very positive attitude and told me to “Have an Awesome day.” THIS lady is what customer service is about. Kudos to her. I’m sorry; I didn’t get her name.“
“I'm not one that eats burgers from fast food places very often but Burger King is the exception. The food was fresh and service very friendly. The woman at the drive thru was super nice and is the only person I've seen no matter when I go thru the store on Bandera Rd. Always greets me with a smile. Although there are closer stores to my home I go to that store knowing it will be a great experience.“
“We checked at 1020 PM and Google maps said it was closed. Drove by it was open. We got the $10 deal advertised on their marquee: (2) Whopper Jr.s with cheese or bacon, (2) small fries and (2) small drinks. Hubby ordered his with heavy pickle. The fries were fresh and hot, and burgers were made correctly, fresh and hot, too. The staff at the windows were friendly and helpful with our questions. She warned us that the fries were hot and to be careful.These were the best Burger King meals we have had in San Antonio since moving here in 2014. I used to be an Asst. Manager of a BK in the 90s in California. This meal tasted like when I used to make them myself. Finally, there are better burger options on the Southside!“
“Recently I went to this burger king, and Andrea made my visit memorable. She made sure everything was correct, and made the Spider-Man experience memorable for my nephew!! Andrea went above and beyond, he’s ready for their upcoming events!“
“A group of us went during lunch and were served hot and fresh food. Pretty fast for the amount of people we had in our party. Clean lobby.. special thanks to the friendly and helpful cashier who took time to answer our questions about the menu.“
“The restaurant staff does a superb job but I can't tolerate the breakfast food, I usually order the egg and cheese croissant but the eggs don't taste like eggs at all, I've tried to change it up with a different breakfast item but none of the breakfast items are good at all, especially if eggs are included.“
“Today I tried the new The Addams Family
Purple hamburger ?
I had never tried or eaten a purple hamburger before this is my first time ever eating A purple hamburger ?
I thought the purple hamburger different like a flavor No . It tastes like a regular hamburger so sad ? about it“
“Ordered the double meat croissants, however upon getting them home I discovered they were not double meat at all. Overall not complaining they were still good and customer service at drive thru was good ?, will continue to eat from this location..“
“Everything was good, except for my burnt onion rings, I didn't say anything bc two ppl came in yelling and causing a disturbance and yelling at the manager so I just took the L and ate the fries. The manager was great and handled the situation like a Boss!“
“So we have not been to Burger King in quite a while.We stopped in the one on Culebra just west of 1604.We ordered our food and sat down after getting our drinks and condiments.Shortly after, our order was ready.It was a nice surprise to get a burger that someone took their time making rather than getting one that was just thrown together like so many other places.All in all, it was a great lunch and we will be back.“
“Went back this week and the frog woman at the window was rude and slammed the window closed in my face.
Great breakfast Sandwiches. Made fresh when I got there. French toast sticks were hot and crispy. Only three ladies holding it down. Excellent work.“
“Hate to say it but I've never had a problem with this location unlike other locations they have in San Antonio. This one is guaranteed to give you a perfect burger with the freshest ingredients on it every time, unlike other locations I've been to where the burger looked like it had been microwaved and was rubbery. This location may be out of the way but it's well worth the drive if you just have to have that Whopper with all the fresh toppings.“
“The customer service that I received this morning from TJ was OUTSTANDING!! He is a great addition to this location. This young man should train your front of the house staff. I’m big on customer service and I appreciated the service this morning.
Thanks TJ and keep up the good work…“