Dunkin'
CLOSED$ •
23503 Hardy Oak Blvd Suite 101, San Antonio
About Dunkin' Donuts
Dunkin' Donuts Reviews
I did an online order and by accident I ordered at this location. I immediately caught it and called to get no answer. I have called 11 times back to back with no answer and a full voicemail which doesn’t allow me to leave a message. There is no way the location is that busy to answer.
Pulled up to the drive thru and asked how many ounces were in a S vs M vs L and relayed to my husband on the phone to get his order. Before I could order, lady in the drive thru says “So did you want to order something?” in a very snarky tone. I blow it off and start to place my order. Husband wanted a breakfast sandwich with extra meat on it. Apparently you can’t customize because a very rude woman came over the intercom stating, “We have XYZ, so WHICH one do you want?!”
The...read full review
worst experience in a long time from any Dunkin waited 45min for 2 coffees 3 teas and six donuts for then to have the lady use the same gloves she used to take our money as she did to grab our donuts and open the door at this time and at any time it's completely alarming
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Dunkin' offers quick and organized service, with polite staff and a focus on breakfast items like bacon egg and cheese croissants. While the drive-thru service may experience some delays, the quality of the food, such as donuts and hash browns, makes it worth the visit. The coffee is highlighted for being hot and fresh, unlike other locations. This particular spot in San Antonio is praised for consistently cooking the croissants to perfection and serving specialty coffees well. Despite some issues with customer service, the manager has handled problems effectively, which encourages repeat visits. Employees work hard, often under stress, especially during busy times, but they maintain a friendly attitude. The location is the only Dunkin' nearby, and it remains a popular choice for a satisfying breakfast experience, especially with reliable food quality and friendly service from staff like Nayeli, Abby, and Charlize.