El Pollo Loco

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El Pollo Loco Reviews

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April 2022

I really love the food here but (1) you can't run a restaurant efficiently with 3 employees. The three gentlemen were very kind and helpful but lack direction. They were running around like chickens with their heads cut off-hard workers lacking direction. (2) Then the restrooms-I have added a photo. Very outdated and does not appear to be cleaned on a regular basis. (3) the salsa bar and soda machine is closed. You don't have to have containers open and available for Covid or...read full review

January 2022

I don't mind the food from here it's kind of a nice alternative with the roasted chicken. However the management of this place is always messing up on ordering from something as simple to not having soda or not having queso. I haven't gone frequently but each time I've gone there out of some main menu items.I was just thankful last time I went I got any food at all since half the fast food restaurants were closed down from staff shortages. The people who work here, however, are...read full review

January 2022

My husband went today, employees had walked out and next shift employees had not arrived. Manager was kind and efficient. I had difficulty contacting other stores to send her some help. This lady deserves a vacation (paid) And our food was so good.

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