McDonald's
$ • Fast Food, Coffee Shops, BurgersAbout McDonald's
Customers' Favorites
Burger King Chicken Nuggets
Double Cheeseburger
Hot Caramel Sundae
Sausage Mcgriddles
Double Filet-O-Fish
Chicken Mcnuggets
Big Breakfast
Oreo Mcflurry
French Fries
Hash Browns
McDonald's Reviews
322 ratings
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I was disappointed by the lack of attention staff placed on my order. I received the item and returned it to the counter,because it was not what I ordered, only to go back to my seat and opened my sandwich and it was wrong again. By this time I was frustrated that a simple breakfast biscuit was obviously so complicated to put together by the cook. I will not be going to this location again.
Brisa was amazing best customer service I’ve ever had at this location
It took 26 minutes to receive my food. I asked the lady delivering to the cars is my food ready and right away brought it out. I grabbed a fry and it was warm. Once I got home the nuggets had the stale Ness from sitting out for a while. I called the store and spoke to Bernice which stated I could go back another day to get a meal. She offered me to come back but I wasn't going to wait again. She offered a meal for next time. The free meal is not what I care about. I want...read full review
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's on Pleasanton and Southcross provides quick service, with most orders ready in under 5 minutes. The big breakfast, featuring pancakes and a muffin with egg, has been noted for inconsistency, with some components like the sausage patty and egg served cold. However, late-night visits have led to fresh food and friendly staff. Customer service has received praise, particularly for outstanding assistance during payment confusion, with staff going above and beyond to ensure satisfaction. While the drive-thru can occasionally experience delays, employees work hard to serve customers efficiently. The restaurant is reported to be clean, with fresh food served promptly, making it feel welcoming. The McDonald's app has faced technical issues, but team members have been helpful in resolving them. The location is wheelchair accessible, although it may not be the most kid-friendly environment.