“Jack in the Box can be a bit hit or miss, but I understand that everyone has their busy days. The staff is usually friendly and helpful, although sometimes they seem a little moody or stressed. The food is generally good and has a lot of potential, but there are times when it comes out cold or not as fresh as it should be. The biggest issue is that it can take a while for someone to come take your order, especially when the restaurant is busy. Overall, I think there’s room for improvement, but I appreciate the staff’s effort and hope they continue working toward providing a better experience for everyone.“
“I want to give a HUGE shoutout and thank you to Kassandra and Michelle at Jack in the Box in Seguin off Highway 46 & I-10! Their customer service is absolutely extraordinary every single time we visit.
They always go above and beyond to make us feel welcomed, valued, and appreciated. Their proactive attitude, professionalism, and amazing recommendations truly set them apart. It’s rare these days to find employees who can create such a personal connection with customers while still maintaining such a high level of professionalism, but these two do it effortlessly.
Kassandra and Michelle consistently make our experience enjoyable, fast, and friendly, and that is exactly why we continue to come back. They don’t just serve food — they build relationships and create an atmosphere that keeps customers loyal.
Thank you both for your hard work, positivity, and dedication. Jack in the Box is lucky to have you representing their team!“