“I Just want to say, I have went to this Jack in the box 5 times and every time they are consistently awesome!!!The food is always super hot whether it is 2 am or 12 pm!I know how hard it it to consistently treat customers with respect and put some super hot food in the bag and tell them thank you!! Great job team!!! I appreciate your service yall“
“We had a great experience with this location, last week. My wife ordered the mini tacos for my Daughter, the large tacos for herself (as usual she ordered way too many...at least 10), my son got the new Smashburger and I went Ultimate cheese with jalapeño poppers. At the time, there were 2 young ladies working, we didnt see anyone else. The food was prepared very quickly, and everything was bagged perfectly. When we got home the food was still warm. They did a great job. Everyone wants to bag on Jack In The Box, however we enjoyed our experience.“
“This was my first visit to Jack in the box in general. I ordered online and received hot food. My sandwich was wrong, but the guys were polite and quickly fixed the problem. I used to work in fast food and I understand that sometimes this happens. The place was clean enough. It was clear that the guys were trying to prepare the food fresh and hot“
“I went there specifically to buy hamburgers for the homeless people in my area, we had two left over, so I ate one and my son ate one and for being the small burgers they were better than any other fast food hamburger joints I've been to, they had mayo, lettuce, tomatoes, pickles and onions and were very tasty.“
“It was great and freshly prepared. Always the best.Parking: That location is too small andvthe parking lot is terrible. It needs a new makeover..Wheelchair accessibility: I didn't see a wheelchair accessibility at all. No wbeelchair parking space either, that I have see.“
“I ate at the Jack in the box on Bandera Rd and Hillcrest at about 8:00 pm on September 20th. The guys that were working that shift were on point with the food . The burger was nice and hot, juicy. The curly fries were crisp and hot as should be. Good job guys!! Keep it up! (23) Whatever you do, work at it with all your heart, as working for the Lord, not for human masters, (24) since you know that you will receive an inheritance from the Lord as a reward. It is the Lord Christ you are serving. Colossians 3:23-24“
“Best Jack in the Box I have been to out of all Jack's in the area between Potranco/1604, Marbach & Military DR. They always get my order right and are fast. Great service here. I will continue to go outta my way for the service here!“
“Picked up a chicken sandwich to go for my husband because he hates bill miller food. Jack in the box food was fresh and quick service with very pleasant girl at the window.should have eaten here instead of bill miller next door bill miller left alot to be desired expensive old food slow service.“
“Lucky to live close to this Jack in the box, especially after a night out. They always do a great job and have great customer service. If you come here late at night just have some patience because everything will be made to order and they will have a much smaller crew, but the food is always good.“
“I stopped by to pick up something quick before heading home. I do not have Jack-N-Box close to me. I ordered 4 or the two tacos and a couple of Supreme Crosisant breakfast sandwiches.Service was quick. My order was repeated back to me and ready within a few minutes. The team member was courteous and professional.I didn't rate the atmosphere 5 stars because I didn't go inside. I also didn't see an N/A choice in the rating.I hope that when you visit, your experience is as good as mine was.“
“They were one of the VERY FEW open on Xmas Eve. @11:10 I hadn't eaten all day & line was long. Wait was 30-40 min but worker was SOOOO nice, pleasant & thanked us for stopping by & wished us a Merry Christmas as we did same.Only had the jalapeno poppers but hit the spot. Was most APPRECIATIVE of the young man's attitude on a nite I'm sure he wished he was home, left a great impression.“
“This location has done a complete 180.The man that helped me out today in the front(November 2nd,12:00pm) was super kind and professional, everything done accurately and in a timely manner, really surprising.I hope the guy that helped me was a manager because he deserves to be.“
“I recently had a great experience at Jack in the Box when I visited their drive-thru overnight. Despite it being late, the service was prompt and efficient. The staff were courteous and helpful, making the ordering process smooth and hassle-free. I appreciated the convenience of being able to satisfy my cravings for their delicious food even during the late hours. The food itself was fresh, hot, and satisfying, just what I needed for a late-night snack. Overall, I was impressed by the excellent service and tasty food at Jack in the Box's overnight drive-thru, and I'll definitely be back for more late-night cravings in the future.“
“Hit the drive-thru for breakfast and while it did take a little longer than usual to get our food you could tell everything was fresh and hadn't been sitting under a lamp. The curly fries were hot, perfectly crisp and cooked all the way through without being dried out. Can't beat the food when you need a cheap meal.“
“The manager Donald is a really really excellent worker. I see him doing everything from taking drive through order to making the burgers,fries,tacos and other foods. He is an awesome worker. He is a speed demon. The other two people working on burgers and other things like fries and shakes were taking forever to make anything. He has the speed of three more workers. This was on Christmas eve and everyone was out at Jack in the box getting something. That line was long and when I went back to pass it going home i saw the line long still. I know Donald was godsend to that restaurant. This guy deserves a big raise or promotion definitely. I hope you admire Donald cause ur restaurant needs more people like him.“
“The workers here work hard, this is a quick stopby fastfood i can get to prior going home and i did both, order online and pick up and drive tru, both exceeded my expectations, the workers here are also quick and very polite, checking if you needed anything else, condiments etc.To the manager of employees working here Please increase their wages so they stay working here, they work hard and i am a regular customer. Thank you.“
“The female employee was working the window was on point for having a very limited staff. The wait was long but I am Impressed how she managed everything. Very professional as well. The only issue was the drive thru sign was missing it's printed material and the sign was blank.“
“Came here around 11:45pm. Was Discharge from the hospital and was really hungry the drive-through attendant was really polite and my food came out quick. They even gave me buttermilk for my curly fries and I didn’t even ask so that was a bonus for me. Thanks“
“When I ordered through the app it was an easy experience. Then went to pick up my food and there was a little hiccup. They didn't have the wedges I ordered, but the worker was very courteous and provided me an alternative. The food was fresh and hot. Will definitely come back“
“Went there a few nights in a row in the drive thru & the person there that they have working the window gives me excellent customer service always greets with a smile and makes sure my whole order is all in my bags. Told me her name is Lulu … great employee made sure my fries and burger were Fresh and hot. Makes the wait that everybody complains about, worth it. If you had a run in with a rude employee ask for Lulu promise won’t regret it.“
“I stopped for breakfast in San Antonio TX I didn't have much time and thought of something to take out and tried Jack in the box I recommend it ? points. McDonald's is not even close to the quality of the products Compared to Jack in the Box .Thank you Jack in the Box of San Antonio “
“Okay so the place and food and workers are great but DONT order door dash from here cause the guy who always picks it up, his name is Nasir and he doesn't know how to follow simple directions and ALWAYS gets lost and then complains to you about getting lost, he's very incompetent.“
“Food was hot and tasty no complaints on this day! 2 days later I had a doctor's appointment and I love their breakfast so I went I saw a car in the drive thru and no cars but 1 in the parking lot so I open the door and it's locked??? I really wanted there breakfast it was 8:30ish in the morning. Sign at top of door said if door are locked it's because of short staffing??? So I walk over to MickyD's and had a great breakfast!!?Parking: Plenty of empty space to parkWheelchair accessibility: One door has a ramp buildt into it“
“Great service professional customer interaction & very polite mannerisms as well as respectful, received my customer's meal with an missing item and was very attentive to help correct it with the utmost respectful communication skills thank you to the gentleman who prepared & brought the order out to my car , pleasant experience coming to this establishment, if fast food is what you in the mood for I recommend this place thank you“
“I ordered a Spicy Nacho Chicken Munchie Meal and a 50/50 Popcorn Chicken, and omg that was delicious, the wait time it’s about 15 to 20 minutes, but its okay(at least for me), the food was fresh, and perfect, and the onion rings inside the chicken Munchie were huge, Lol I loved it , I highly recommend it, I wish I took a pic of the food before I ate it ???“
“Let me start off by saying Wesley was amazing great service allThe way thru my service was in drive thru at 10:27pm he was super super kind very helpful and I’ve always received terrible service mostly any place I go if you ask me this man deserves a raise god bless his heart because no matter what I go thru I’m kind to people and for others to treat me ugly for what they go thru I don’t appreciate so shout out to Wesley god bless youMan thank you for your amazing service plus food was perfect on point give this amazing man a raise ??♥️♥️“
“I had to stop to use the restroom and this Jacks was the closest semblance of familiarity in the area. I ordered two tacos and bolted to the throne. It was dirty even though the rest of the restaurant was immaculate. Small things but overall I love Jack in the Box, just wish they’d keep the restrooms clean.The staff member I ordered from was really nice. I wanted to get a coffee but none was ready. She ended up brewing a fresh pot so I was really grateful.Parking: Plenty of parking“
Fast Food • $
“This location is not the best to be at if you don't like strangers walking around your car constantly in the parking lot. There is no smiling faces but it's a small price to pay when the food comes out perfectly the way asked for. Good job “
“Great staff, beginning with "Jacob lopez" because he is very polite and will help u make a decision easier for u. Food is good made fresh so it tastes like it evrytime I go. Very clean alsoParking: This location there is plenty of parking, even during lunch timeKid-friendliness: From wat I can see there are hardly any kid that go there, at least the times that I go..Wheelchair accessibility: Yes vary wheelchair accessible. Even handicap parking wit plenty of room to her out if u have a wheelchair“
“We only got the new Boba to try and they are delicious ?, besides the boba balls not being chewy like usual other then that staff was amazing.The customer in front of me of drive thru was rude but the staff handled it with care. Definitely will be back when I'm in the area .“
“Night shift 7/6/23 @1:37amKendall and the cook were the bomb!Great customer service I haven’t had good customer service from a jack in the box employee in a good min. I will be returning to this particular jack in the box. Thank you night shift for the patience and great attitude not making us feel like we are a bother. The food turned out delicious nice and fresh food. Kids were satisfied!“
“Store 871 had score of 100 on inspection. Liked that was cleaned. However for 2 employees that is alot to cover orders. Managed best they can. Thank goodness for patience. But for some who time is pressing for lunch time. Not so well saw customers leave if the wait too long. Or they were out of certain things of the menu. I feel for this 2 employees. Doing their best at circumstances.“
“We are from Wisconsin and went online to find a Jack in the box with the most stars…so we chose this one and glad we did. Order was spot on and we received our food quickly. The restaurant was very clean. We were greeted and were thanked as we left. That doesn’t happen much in fast food restaurants anymore. We got the Jumbo Jack meal with curly fries, four tacos and the spicy crispy chicken wrap. So good!“