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Customers` Favorites
Customers` Favorites
“Great food and wonderful service from staff really great place I am sure to visit more often now.“
Customers` Favorites
“love good ol Don Juan's Tex Mex“
Customers` Favorites
“We went here for a Birthday celebration (on a BUSY, rainy Saturday afternoon) a party of 7 (SMALL for our family of extended folks). The server, a very friendly, personable young lady, was very reliable in taking orders and delivery. I am a Military Veteran, and request the Military discount EVERY place I shop, eat, or buy. She replied, 'of course'. This being a BD celebration, I took the check, when it came; This restaurant uses 'check out @ the table' technology; so I was at a loss as to how to do it. The server walked me through it; (I do not put 'tips' on my Credit Card, so I left that option off the transaction).
{As noted, we were in Gun Barrel City, and we live in Irving, TX }(about 60- 70 miles away).
By the time we got home, about 2 hours later, I checked my receipt from the restaurant, and noted the Military Discount WAS NOT APPLIED!
The restaurant's phone number was on the receipt, so I called; I told the person who answered about NOT getting my discount; they transferred me to the Manager, a young man named Scott; he put me on hold for about 2 minutes, came back on, and said, yes,, the server was almost off duty and got confused; she readily admitted her mistake; He said, I can do one of two things, give you a refund to your Credit card, or mail you a gift card redeemable @ any Chili's. I opted for the gift card!
GREAT CUSTOMER SERVICE! I WILL RETURN THERE AGAIN, AS MY DAUGHTER LIVES CLOSE BY! THUMBS UP!!!!!!!!!!!!!!!!!!!!!!!!!“
Customers` Favorites
“Wanted to celebrate cinco de mayo so we went here because we love it but it the worst service we EVER had here and had to even go find the waitress to get more salsa and chips and drinks !!!! Please do better because we love this place !!!“
Recommended
Customers` Favorites
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“Good flavorful food. Ive never had any of their TexMex but the other meals I have had are good and there is plenty of it. Lunch starts with chips & salsa before you even order. I really like their fried catfish, their homecut fries (not frozen), okra, and the chicken fried steak is pretty good also. There are several daily lunch specials for $9.99.“