Pizza Hut in Tyler

“Customer service was excellent. Emma helped me in making my decisions and it turned out great.

I was thankful you had a restroom for me to use. However the toilet didn't flush and I had to put my hand inside the tank to lift the flap. But it's no big deal really.“

“When I got there the food was still fresh and hot. I ordered 5 pizzas total. They forgot to make one of my pizzas with the correct crust. So they remade the pizza with no problem and i didn’t wait no longer than 3min for it. They also let me keep the other pizza so I walked out with 6 boxes of pizza. That was the way of saying sorry. They was very polite and professional.“

“Payton Davis goes ABOVE AND BEYOND with his service, hospitality, and care with the food he serves. We won’t go to another Pizza Hut without him and he NEEDS A RAISE! He’s a keeper and a VERY, VERY hard worker!!! Thank you for making my family’s day Payton!!!“

“I want to take a moment to recognize a young lady named Roseann who works at Pizza Hut.

On Labor Day while I was there, I witnessed a customer named Brad disrespecting Roseann, including cursing at her. Despite being treated so poorly, Roseann handled the entire situation with professionalism, patience, and grace. She never stooped to his level or allowed his behavior to change the way she conducted herself.

I was genuinely impressed by her maturity and composure. It takes a lot to remain professional when someone is being disrespectful to you, especially in front of other people.

Pizza Hut should be proud to have an employee like Roseann. Employees who handle difficult situations with this much professionalism deserve to be recognized and appreciated.

Roseann, if you happen to see this, I hope you know that someone noticed how well you handled yourself. You did an amazing job, and you should be proud of yourself! ❤“