Schlotzsky's Deli
$ • Sandwich Shops, Caterers, Pizza
Hours:
12709 I-45, Willis
(936) 666-5537
About Schlotzsky's
Customers' Favorites
Schlotzsky's Reviews
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The young lady working at the window tonight was an absolute delight. She obviously loves making people laugh and absolutely made my night. I would 100% go there again just for that sweet sweet girl.
First off, I will NEVER do business with this establishment EVER again! I sat at the order screen maybe 3 minutes before saying “hello” to which a voice simply says, “give me a minute”. Mind you, there was only one car in front of me, but 5 minutes later she asks to take me order; for 40 years it’s always been the same thing: large original. She asks if I mean “monster” and I say reply that I want a large, she says that there’s a medium and monster, (what happened...read full review
Menu
Hours
| Monday | 10AM - 8:30PM |
| Tuesday | 10AM - 8:30PM |
| Wednesday | 10AM - 8:30PM |
| Thursday | 10AM - 8:30PM |
| Friday | 10AM - 8:30PM |
| Saturday | 10AM - 8:30PM |
| Sunday | 11AM - 7PM |
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Schlotzsky's Deli is a popular restaurant known for its classic sandwiches and friendly service. Customers appreciate the top-quality food and the convenience of the drive-thru, making it a favorite for quick meals. The staff is generally friendly and attentive, with some mentioning specific employees who create a welcoming atmosphere and provide helpful menu advice. One reviewer highlighted the well-sliced turkey and fresh-looking Cinnabon, enjoying the lemonade and diet Dr. Pepper. Another praised the cleanliness of the restaurant and restrooms.
However, experiences vary. Some customers noted issues with order accuracy, with a few orders being incorrect or the food not meeting expectations. There have been concerns about undercooked or poorly prepared food, with one visitor describing the flatbread as sloppy and too saucy, and others mentioning unclean tables and unprofessional behavior from staff. The restaurant’s cleanliness and food quality seem inconsistent at times, and there were reports of unsatisfactory water quality and old-tasting potato soup.
Overall, Schlotzsky’s Deli is appreciated for its friendly staff, good food, and easy drive-thru, but some experiences highlight the importance of consistent service and food quality.