Customers` Favorites
Customers` Favorites
“Haven't had Church's Chicken in a long time it was great 👍“
Customers` Favorites
“Went to griffs to night 4/29/2022 and it was the dank s**** Hands down one of the best burgers I’ve ever had and i had the mushroom madness burger. And when the order came it was in point everything was right and there were no problems. Thanks grinds me and mine will be returning. I award you 5 stars :)“
Customers` Favorites
“One of my all time favorite places.. Drove all the way from Mississippi..“
“We LOVE Snowking! Everyone is so nice! They still have the BEST snow cones and the prices are great! And they also offer one for all the dogs! 💜🥰💜“
Customers` Favorites
“I came in a few weeks ago with my sister and some friends after seeing a post on social media, and we had a great experience! The staff was friendly, the space was clean (though a bit small inside), and the food and drinks were really good. The outdoor patio was a nice touch, but the summer bugs were a bit much. Overall, we had a great time and would definitely come back!“
Customers` Favorites
“I generally have a good experience at this Dairy Queen. The ice cream is good, and while the prices are a little unreasonable, that’s pretty standard for all Dairy Queen locations, not just this one. One bummer is that the hours posted seem to be incorrect.
I tried swinging by around 11:47 on a Saturday. Yes I know that’s close to closing time… But I was craving ice cream. Lol and that’s why stores have posted hours…
They were totally closed. As in no one even left in the parking lot. So, aside from having an accurate hours posted online, I recommend this place. :-)“
Customers` Favorites
“I just tried Taco Casa for the first time and I think it's my new favorite taco place. I was traveling through and there aren't any back where I live.
The girls working at 5:00 PM on (11-26-25) when I ate here were super nice and the food was great.“
Customers` Favorites
“Stopped in here on a lunch break with my coworker, we were both FAMISHED and hungry as could be halfway through our shift, and traveled all the way down from downtown... closest Taco Casa I could find us!!
This Taco Casa is connected to a gas station-store directly. The food, after we got it, and our sweet teas, were AMAZING. The service was excellent, and the food and sweet tea... I've only had it that good at one other Taco Casa over by where I live!
Now the reason for the 4/5, the atmosphere: It was kept mostly upbeat by the staff, doing their best to serve us with smiles on their faces! But I guess this side of the Metroplex, many of the... what I can only ASSUME... other customers just kept looking downtrodden or unhappy for any reason. I would guess my coworker were the only ones with smiles on our faces as we got our order and left!
Staff, yall are doing an amazing job, and NONE of the loss of a star is yall's fault AT ALL. No, that was the OTHER customers making it feel depressing, despite us others trying to keep going despite our jobs being a drag! Yalls food always brings pleasure and gives us full stomachs that last the rest of the day! Keep up the good work!
Depressing customers, if you're reading this, try and enjoy the food when you can, you came here for the FILLING and TASTY food that doesn't give you the Taco Bell Emergency Runs, and it's also fair priced. Try not to bring us down, and try to find joy in the food you ordered and the upbeat attitudes of the staff! They, and the rest of us customers, have to deal with your depressing attitudes enough already. Don't ruin a good thing for the rest of us!“
Customers` Favorites
“Every time I come to this Golden Chick, the experience is top notch! The food is always hot, fresh, and made just right—crispy chicken, perfectly seasoned fries, and the rolls? So good. What really stands out, though, is the customer service. Carlos, the GM, is clearly doing an amazing job running this place. You can tell he genuinely cares about the customers and his team. He’s super professional, friendly, and keeps everything running smoothly. Definitely one of the best fast food spots around thanks to him!“
Customers` Favorites
“Williams Chicken is the Best, I recommend 10/10“
Customers` Favorites
“I stopped by around 4pm on a Friday so i assume everyone was at work . My Gf is from Da chi, so I appreciate the suggestion. Small location but very convenience spot. Wait time is about 25 minutes So I suggest you order ahead of time if you have something to do .Definitely will be returning. I ordered, the 10 whole wings and fries. With corn nuggets, iykyk.Meme Was my server 10/10“
Customers` Favorites
“I always get the wings and they be so good. The 2 for $7 burgers is my kids favorite
Kid-friendliness: They gave lil gumball machines to occupy the kids while they wait
Wheelchair accessibility: Easy to get in“
Customers` Favorites
“Always fast and friendly staff“
Customers` Favorites
“😉👍 Muy rico, spicy tenders 😋“
Customers` Favorites
“A big thank you to the workers at Sonic in Palmer, TX tonight who went above and beyond to help make our little ones happy after they’d spent hours in the car traveling today, then been traumatized by getting stuck in a very bad hail storm. We appreciate y’all!!“
Customers` Favorites
“I love tastee ice but idk.. they nachos been super stale lately and today they tasted weird” chemically” and then I fount a bee in them.. grossed out.. This is My 1st and only problem with tastee ice.. long time customer.. posting because I can’t find a number to contact them.. lets fix this problem..“
Customers` Favorites
“Williams Chicken is the Best, I recommend 10/10“
Customers` Favorites
“You have to try the wings they are the best! The Red neck with Cajun seasoning is the best mix for wings I order them every time even extra to go for a late nite snack!“
Customers` Favorites
“Very friendly guy at drive through window.“
Customers` Favorites
“In an era where customer service often feels like an afterthought, it is both refreshing and inspiring to encounter individuals who go above and beyond their responsibilities to create meaningful, positive experiences for others. My recent visit to Taco Bell stands as a testament to the impact that one dedicated employee can have. Angel Mata, a team member at the Taco Bell location I visited, transformed what I expected to be a quick, routine stop into an exceptional and memorable dining experience. This essay details how Angel’s professionalism, warmth, and attention to detail made my visit extraordinary and why individuals like him are vital to the continued success and reputation of businesses like Taco Bell.
A First Impression That Stood Out
From the moment I walked through the door, Angel Mata’s presence was impossible to overlook. Greeted with a genuine smile and an enthusiastic “Welcome to Taco Bell!” I immediately felt like more than just another customer. Angel’s demeanor was warm, approachable, and energized—traits that can often be hard to find in the fast-paced environment of quick-service restaurants. This first impression set the tone for the rest of my visit and established a level of service that exceeded my expectations.
First impressions are powerful in shaping customer perception, and Angel instinctively understood this. His friendly greeting wasn’t just performative; it felt sincere. He didn’t rush through it or deliver it robotically. Instead, he made eye contact, smiled genuinely, and took a moment to ensure I felt acknowledged. These subtle details—while small—created a sense of welcome that made a lasting impact.
Unmatched Product Knowledge and Attention to Detail
As I approached the counter to place my order, Angel demonstrated an exceptional understanding of Taco Bell’s menu, promotions, and customization options. I had several questions about vegetarian modifications, and rather than showing signs of impatience or uncertainty, Angel confidently guided me through the options. He offered creative suggestions, explained ingredient substitutions clearly, and even mentioned some lesser-known off-menu items that could suit my dietary needs.
What stood out most during this interaction was Angel’s ability to communicate in a way that was both informative and respectful. He never made me feel like I was being difficult or taking too much time. On the contrary, he treated each of my questions as valid and important, demonstrating a level of care and professionalism rarely encountered in fast food settings.
Moreover, he double-checked the modifications before sending the order to the kitchen, ensuring that everything aligned with my preferences. This level of attention to detail exemplifies the kind of customer-first mindset that every service-based business should aspire to foster.
Over all the best fast food experience in my life.“
Customers` Favorites
“Sure wish they would come to Ohio Drive to Texas for work only chance to get this place Good prices you get a number 2 meal and your filled up ! What a great place need to expand into the north“
Customers` Favorites
“My boyfriend told me I needed to try this place and now I've had it for lunch 4 days in a row. The quality, taste and freshness of the subs is outstanding! The service is amazing as well, you are greeted when you walk in, the employees are kind and respectful, Payton is amazing and is always welcoming to my boyfriend and I when we come. Great place!! Highly recommend and we will be back for sure multiple times.“
Customers` Favorites
“I loved my food I was traveling from Illinois and was told to eat here glad I stopped I will say the cashier was not friendly and my chips were not in the bag down the road when I went to go eat my food but over all I give y’all a 90 percent outta 100 percent“
Customers` Favorites
“Great staff 👍 great food always fresh and fresh made, not just setting around like McDonald's food, that's why people are getting sick, plus they use the same utensils continuously, that's called cross contamination Last time I checked ✔️ ✅️, get district managers in the restaurants before you wind up shutting down next!!!!,take this seriously because people are getting sick 😫 🤒 😷 🤧 🤢 🤮 and dying from people not wearing proper work gear on the job, restaurant work is seriously overlooked in America. Shame.“
Customers` Favorites
“I used to like to eat at this location. I did not live far from there at the time. I would always get their nachos. One thing that I have found and discovered is that you can't please everyone. And there is no need to get yourself all worked up trying to do so. Just do the best that you can and know that you are being honest with yourself. GOD BLESS. 💜💜💜“
Customers` Favorites
“Love the fish it’s delicious, fresh and great service! I’ve been coming here for over 30 yrs! Other Captain D’S don’t compare this one for sure is the BEST!“
Customers` Favorites
“Visiting from Michigan, we rode pass Long John Silvers and immediately turned around. We don't have any nearby restaurants so it was nice to see Texas had one. We love the food and couldn't pass an opportunity to get some. As always, fish was fresh and good.“
Customers` Favorites
“The employees working the parking lot are friendly even though they’re working out in the hot sun. The employees at the windows are super friendly. The food was hot and delicious! Oh my and that lemonade! Yes indeed! They need to add more employees for taking the food orders! One person trying to take all those orders will not work!“
Customers` Favorites
“All the foods I have tried was really good 😌“
Customers` Favorites
“Fabian showed excellent customer service! I've been to this location several times and never reviewed it because of the back-n-forth experiences but today today's experience was review worthy. Several cars, late night but was one of the fastest lines to be served. Food came out actually better than other TB & Fabian, a regular employee( I asked if he was management but already "knew" because of his uniform since I had a familiaraty from my decades of jobs in FF( after I left Retail giants like Foleysor Macey's...Before owning my own businesses, one that I kick myself to this day for shutting down only because it had great potential of being successful.)-- Sorry, I went off topic( i need to hit a certain amount of characters to advance as a true guide, lol) I worked for YUM, corporation that owns & franchised out Taco Bell, Pizza Hut, KFC & Wingstop & A&W Rootbeer fast foods( if any still exist in Texas because they we're more popular in Houston & S Texas...Now Yum has now gone internationa to Australia & beyond! I also had worked my way up to store Management at Taco Bell/ KFC combo and dedicated a decade to Pizza Hut, starting as a driver to store upper management & finally District management before joining Corparate YUM! I even looked into getting a franchise but couldn't afford it 😞... Back to the Taco Bell review on Elam in Balch Springs. I've noticed they don't close early, the store is clean and food I received was fresh. If every employee shows the amount of customer service as the previously mentioned, then this store will earn a 5 star rating across!“
Customers` Favorites
“Update:
The last time I visited, my experience was not great, and I shared my honest review. I received a follow-up email offering a complimentary meal to make up for it, which I truly appreciated.
When I went back today, Sam, the manager, kindly comped my meal and made sure everything was fresh and right. I ordered a #11 chicken meal with a shake, and everything was hot, fresh, and delicious. Trinity was my server, and she was very pleasant and provided excellent customer service with a great attitude.
I’m happy to say this visit turned things around, and I’ll definitely be back.
Thank you for making it right!“
Customers` Favorites
“The breakfast sandwich was divinePerfect start to a morningI will be back soonStaff very friendly and promptDining room and bathrooms spotless.Well run establishment
Parking: Lots of space
Kid-friendliness: Clean and safe . No playground tho
Wheelchair accessibility: Ramp“
Customers` Favorites
“David, the manager on duty was very helpful when the app failed to function, even going so far as to comp the meal when it wouldn't work on his point of sale system. This could have easily been a 1 star review. David made all the difference.“
Customers` Favorites
“love this place a great place to take your kids out and have fun..“
“Wonderful food. Never a line and very affordable“
“Muy buena atención y muy amables la comida muy buena y siempre se ve limpio el lujar 🌽🌽🌽💯👍“
Customers` Favorites
“Shout out to the young man that served me this past Sunday. I didn’t get a chance to get his name, but he was a teen African-American maybe around 17-18 years old. When I tell you, his customer service was amazing! That young man handled people coming in that store at the front and also ran that drive-through… With ease! With the friendliest spirit… Very warm and welcoming🥰👌🏽💯👏🏽👏🏽👏🏽“
Customers` Favorites
“This location is great! Very fast service, and the staff are always very friendly! I probably stop by here 2-4 times per week for coffee and a quick bite in the morning. They don’t get attitudes when you order lunch for breakfast, and typically get it out just as fast. There is usually no line or a very small line, which is the main take away here! Fast service, good quality food, and friendly staff.“
Customers` Favorites
“OMG!!! I DONT KNOW WHERE TO START! THAT SWEET TEA IS A MUST TRY! THANK ME LATER AND THAT GRILLED CHICKEN SANDWICH #5 WHO EVER MADE THAT SANDWICH NEED A RAISE! CUZ EVERYTHING WAS SUPER AWESOME! .NO wonder Why all the city and postal workers come here for lunch it's irresistible! Great customer service and Even better food!“
Customers` Favorites
“I ordered in the app which was more work than it should've been. I was greeted immediately upon entering. The girl confirmed my order went through. Took less than 5 minutes to get it. Great customer service. So happy to have potato cakes back on the menu. It's the reason I came for dinner tonight. French dip wasn't as satisfying as I remember. Are you using different Swiss? Happy to get a free sandwich in the app and cash back for using the UPSIDE app.“
“We absolutely love everything they offer. The barbacoa tacos, especially, are amazing! One note: the Carne Guisada tacos are really good, but very messy.“
Customers` Favorites
“We come here every time we go to the airport, which is usually around 3am. The food is always hot, fresh, and good.
The drive-thru is a little slow during the overnight shift, but i don't mind waiting, knowing that I'll be getting a hot and fresh meal.“
Customers` Favorites
“to the young lady you served me at the drive thru today around 2. Thank you. I am sorry I was ln the phone , I was talking to my sister in hospice in Florida. I have t talk to her in awhile . please forgive me I wasnt trying to be rude. I appreciate you. Have a blessed day“
Customers` Favorites
“The service is almost always great most or the people who work there are very helpful and willing to help me. If I ask for lots of hot sauce or any other sauces they almost always huck it up a few or the workers there go above and beyond making my experience so much better when they are there. Besides that food is good and always what you would expect from a jack in the box. Only thing the area dose have lots of homeless walking about.“
Customers` Favorites
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“Sunday March 23rd, 11:00 a.m. Antwone inspired me today! We had the most fantastic customer service and perfectly made sandwiches for our family of three, it was like a work of art and looked like the actual sandwich from the commercials! Normally would not post a review for a place like Subway but honestly this guy made me want to go out of my way to show some gratitude for his great attitude and service. The world needs more positive people like him!“