Jack in the Box
$ • Fast FoodAbout Jack in the Box
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Jack in the Box Reviews
137 ratings
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Drive throught is the slowest place I've been to. 2 cheeseburgers, small fry at 10:15pm. Took 20min.
One of the things that I hate most in drive-thru is getting shorted. This time I was shorted my onion rings. Very disappointing. The service was very friendly.
I seem to only come this location after an emotionally charged event in my life.
The staff have always been incredibly kind patient, happy to answer questions about things I havent tried and the food is freshly made.
Truly the simple kindness of the staff meant so much after several awful events.
Thank you all. I'm sorry I don't remember your names, but I believe it was two different young ladies and a young man that took my orders on different visits. You all had...read full review
The staff have always been incredibly kind patient, happy to answer questions about things I havent tried and the food is freshly made.
Truly the simple kindness of the staff meant so much after several awful events.
Thank you all. I'm sorry I don't remember your names, but I believe it was two different young ladies and a young man that took my orders on different visits. You all had...read full review
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Jack in the Box offers decent food that is a good value. The standout feature is the customer service, which is frequently described as above and beyond, friendly, upbeat, kind, professional, and helpful. Staff members are noted for being apologetic for inconveniences, helping to recreate orders when items are out, fixing errors, and ensuring customers are taken care of without question. However, the service is often insanely slow, with drive-thru and wait times being very long, comparable to a sit-down restaurant. The location can experience issues like being out of many menu items. Despite the slow speed, the consistent professionalism and kindness of the staff make for a positive experience.