Cancelled my order twice on the app for no reason, told me to call the store. Called around 10pm and the woman at the store told me that because she was the “only one working since 5pm, that incoming orders would be cancelled because it’s too busy.” Also told me I could not order a sandwich as there’s only one sandwich bread left and “the boss wanted it to last.”
-Cancelling orders because the person working is incompetent and cannot handle working alone. (I understand understaffing, but if you know you’re understaffed, don’t put people on who can’t work under pressure.) -Charged for two orders over $30, only for it to be cancelled TWICE and the refund is “pending.” (Charged twice, no food,) -Worker told me there was an “automated AI system that detects how many people are on shift, and how many people are on deliveries. If it’s too busy, all incoming orders get blocked.” -Hoarding ingredients for managers lunch? (Get a sandwich elsewhere dude.)
TLDR; got charged twice for orders I didn’t even receive. Had an incompetent teen tell me a line of Ai-related tomfoolery, told me “yes we are open but I’m working alone so your orders will keep getting cancelled.” Ridiculous.
If you’re understaffed to the point where you can’t take orders; either close- or hire more folks. Jesus.
Atmosphere: 1
Food: 1
Service: 1
James Julian
Ordered a pizza online an hour ago; still didn't updat in the app; no pizza delivered. It said it would come 30 minutes ago.
Called and got put on hold, then hung up on. Absolutely unreal. I'm sorry, but even if you're internally understaffed this is not how you run a business.
Don't buy from this Dominoes.
Atmosphere: 1
Food: 1
Service: 1
jose zerpa
I don’t now what happened this time. Small amount that is normally this order.
Atmosphere: 5
Food: 1
Service: 5
Andrew Barr
Had issues with the domino's app they fixed everything and added extra cheese amazing staff and great service
Atmosphere: 5
Food: 5
Service: 5
Derek Bradley
These guys are great, carry out, take out, whatever, really good. Order is correct, and timely. Well done!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parmesan Bread Bites, The People's Pizza - Deluxe
Frank Soltani
My order is #2904 and there was plastic on my pizza. Really disappointed with almost eating plastic after a difficult delivery and a cold pizza.
Food: 1
Service: 1
J S
Clean, and friendly While not known for high end cuisine, Domino's has perfected the art of reliable, fast, and customizable comfort food. You can notice the company’s attention to customer experience. A five star review for this Domino's in Sandy is about providing consistently delicious pizza exactly when you need it.
A seamless ordering experience The Domino's experience begins with its best in class online and app interface. The platform is a marvel of user friendly design, allowing you to build your perfect pizza with a visual approach. You can watch your order's journey from preparation to delivery with the Domino's Tracker, building anticipation with each stage. This transparency is a key part of the modern Domino's promise, turning the simple act of ordering into an engaging process.
Domino's has perfected its recipe for a reason. The hand tossed crust strikes the perfect balance of chewy interior and a golden, satisfyingly crisp exterior. The sauce, a subtly spiced classic, is consistent across locations and never overpowers the toppings. The cheese is applied generously and melts into a gooey, savory layer. The true magic lies in the specialty pizzas and toppings. The Buffalo Chicken pizza on a pan crust offers a tangy, spicy kick that's hard to resist.
The Wisconsin 6 Cheese is a decadent, flavorful experience for cheese lovers. For a heartier option, the Meatza is loaded with a variety of meats. The best part? Everything arrives hot, fresh, and exactly as you ordered.
Domino's also offers a full menu that excels beyond pizza. The Parmesan Bread Bites and Stuffed Cheesy Bread are a must have side orders. These garlic buttered, savory delights are a perfect complement to any pizza order. The Lava Cakes provide a warm, chocolatey finish, with a gooey center that's the ideal end to a perfect meal.
Domino's shines in both efficiency and value. When hunger strikes, a hot pizza delivered in under an hour is often the perfect solution. The extensive coupon codes and regular promotions make it an affordable feast for families, parties, or a quiet night in. I regularly use this program to receive free medium thin crust pies. The convenience of ordering, the consistency of the food, and the overall value make Domino's a reliable and satisfying choice time and time again. It's the king of fast, reliable, and delicious pie. The staff is very friendly and kind. I have always picked up my pie fresh and hot. It has amazing parking and is handicap accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The People's Pizza - Deluxe
Brittany Durham
I just ordered a gluten free pizza from this location and it’s honestly terrible. Burnt on the bottom and the crust is so hard. I’ve ordered gluten free pizza from other Dominos locations and they were great. This one wasn’t it though 😢
Dietary restrictions: Gluten free
Food: 1
Kara Elliott
Have ordered from Dominos since I was 16.. this is location is reliably good, and never misses on quality
This location always makes good food and gets everything right, love them. Ordered from here like 20+ times and never had a problem, will continue.
Atmosphere: 5
Food: 5
Service: 5
Jerry B
I didn’t feel like cooking tonight, I also didn’t feel like going anywhere to pick up food, but I know sometimes it can take a long time for food delivery. I went ahead and took a chance. I ordered our pizza, the app says it would be done in 23 minutes. I had the driver at my door with the biggest smile and the most genuine and “thank you, have a nice evening” I could have ever asked for. The pizza was great and my evening was made!!
I recently received in my inbox an offer to receive an "Emergency Pizza" at no charge. When I called my local store #7519 in Sandy, Utah, they had no record of such an offer and said the offer came from the "corporate office" and they would not be able to honor the promotion. I'm concerned about the credibility of this marketing promotion. The email did not say, "Free Emergency Pizza on your next order" but stated that I already had qualified for the free pizza based on my last order. I clicked on the "free pizza"order button and discovered they erased my reward points and wouldn't honor the free pizza offer until I ordered yet another pizza. What a scam! Local Domino's passes the buck to corporate, corporate doesn't resolve the issue. No more Domino's!
D
I picked up a free pizza this morning that I had earned and it was wonderful!! Very cheesy and the man that was working this morning was so very nice and friendly. This location has the most professional staff and is by far the best & most efficient Dominoes location I have ordered from in many years!!
Cancelled my order twice on the app for no reason, told me to call the store. Called around 10pm and the woman at the store told me that because she was the “only one working since 5pm, that incoming orders would be cancelled because it’s too busy.” Also told me I could not order a sandwich as there’s only one sandwich bread left and “the boss wanted it to last.”
-Cancelling orders because the person working is incompetent and cannot handle working alone. (I understand understaffing, but if you know you’re understaffed, don’t put people on who can’t work under pressure.)
-Charged for two orders over $30, only for it to be cancelled TWICE and the refund is “pending.” (Charged twice, no food,)
-Worker told me there was an “automated AI system that detects how many people are on shift, and how many people are on deliveries. If it’s too busy, all incoming orders get blocked.”
-Hoarding ingredients for managers lunch? (Get a sandwich elsewhere dude.)
TLDR; got charged twice for orders I didn’t even receive. Had an incompetent teen tell me a line of Ai-related tomfoolery, told me “yes we are open but I’m working alone so your orders will keep getting cancelled.” Ridiculous.
If you’re understaffed to the point where you can’t take orders; either close- or hire more folks. Jesus.
Atmosphere: 1
Food: 1
Service: 1
Ordered a pizza online an hour ago; still didn't updat in the app; no pizza delivered. It said it would come 30 minutes ago.
Called and got put on hold, then hung up on. Absolutely unreal. I'm sorry, but even if you're internally understaffed this is not how you run a business.
Don't buy from this Dominoes.
Atmosphere: 1
Food: 1
Service: 1
I don’t now what happened this time.
Small amount that is normally this order.
Atmosphere: 5
Food: 1
Service: 5
Had issues with the domino's app they fixed everything and added extra cheese amazing staff and great service
Atmosphere: 5
Food: 5
Service: 5
These guys are great, carry out, take out, whatever, really good. Order is correct, and timely. Well done!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parmesan Bread Bites, The People's Pizza - Deluxe
My order is #2904 and there was plastic on my pizza. Really disappointed with almost eating plastic after a difficult delivery and a cold pizza.
Food: 1
Service: 1
Clean, and friendly
While not known for high end cuisine, Domino's has perfected the art of reliable, fast, and customizable comfort food. You can notice the company’s attention to customer experience. A five star review for this Domino's in Sandy is about providing consistently delicious pizza exactly when you need it.
A seamless ordering experience
The Domino's experience begins with its best in class online and app interface. The platform is a marvel of user friendly design, allowing you to build your perfect pizza with a visual approach. You can watch your order's journey from preparation to delivery with the Domino's Tracker, building anticipation with each stage. This transparency is a key part of the modern Domino's promise, turning the simple act of ordering into an engaging process.
Domino's has perfected its recipe for a reason. The hand tossed crust strikes the perfect balance of chewy interior and a golden, satisfyingly crisp exterior. The sauce, a subtly spiced classic, is consistent across locations and never overpowers the toppings. The cheese is applied generously and melts into a gooey, savory layer.
The true magic lies in the specialty pizzas and toppings. The Buffalo Chicken pizza on a pan crust offers a tangy, spicy kick that's hard to resist.
The Wisconsin 6 Cheese is a decadent, flavorful experience for cheese lovers. For a heartier option, the Meatza is loaded with a variety of meats. The best part? Everything arrives hot, fresh, and exactly as you ordered.
Domino's also offers a full menu that excels beyond pizza. The Parmesan Bread Bites and Stuffed Cheesy Bread are a must have side orders. These garlic buttered, savory delights are a perfect complement to any pizza order. The Lava Cakes provide a warm, chocolatey finish, with a gooey center that's the ideal end to a perfect meal.
Domino's shines in both efficiency and value. When hunger strikes, a hot pizza delivered in under an hour is often the perfect solution. The extensive coupon codes and regular promotions make it an affordable feast for families, parties, or a quiet night in. I regularly use this program to receive free medium thin crust pies. The convenience of ordering, the consistency of the food, and the overall value make Domino's a reliable and satisfying choice time and time again. It's the king of fast, reliable, and delicious pie.
The staff is very friendly and kind. I have always picked up my pie fresh and hot. It has amazing parking and is handicap accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The People's Pizza - Deluxe
I just ordered a gluten free pizza from this location and it’s honestly terrible. Burnt on the bottom and the crust is so hard. I’ve ordered gluten free pizza from other Dominos locations and they were great. This one wasn’t it though 😢
Dietary restrictions: Gluten free
Food: 1
Have ordered from Dominos since I was 16.. this is location is reliably good, and never misses on quality
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thin Crust Pizza, Pepperoni Pizza, Deluxe Pizza
I was very disappointed with the food ! Service was good
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
This location always makes good food and gets everything right, love them. Ordered from here like 20+ times and never had a problem, will continue.
Atmosphere: 5
Food: 5
Service: 5
I didn’t feel like cooking tonight, I also didn’t feel like going anywhere to pick up food, but I know sometimes it can take a long time for food delivery. I went ahead and took a chance. I ordered our pizza, the app says it would be done in 23 minutes. I had the driver at my door with the biggest smile and the most genuine and “thank you, have a nice evening” I could have ever asked for. The pizza was great and my evening was made!!
Food: 5
Service: 5
Recommended dishes: Thin Crust Pizza, Deluxe Pizza, Lava Cake
I recently received in my inbox an offer to receive an "Emergency Pizza" at no charge. When I called my local store #7519 in Sandy, Utah, they had no record of such an offer and said the offer came from the "corporate office" and they would not be able to honor the promotion. I'm concerned about the credibility of this marketing promotion. The email did not say, "Free Emergency Pizza on your next order" but stated that I already had qualified for the free pizza based on my last order. I clicked on the "free pizza"order button and discovered they erased my reward points and wouldn't honor the free pizza offer until I ordered yet another pizza. What a scam! Local Domino's passes the buck to corporate, corporate doesn't resolve the issue. No more Domino's!
I picked up a free pizza this morning that I had earned and it was wonderful!! Very cheesy and the man that was working this morning was so very nice and friendly. This location has the most professional staff and is by far the best & most efficient Dominoes location I have ordered from in many years!!
Atmosphere: 5
Food: 5
Service: 5
Quick easy & delicious as always!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Deluxe Pizza, Lava Cake
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