Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

Starbucks Coffee Company receives mixed reviews that highlight both consistent strengths and occasional frustrations. Many customers praise the staff, describing them as awesome, friendly, personable, kind, understanding, and helpful. The night staff and drive-thru team at this particular location are noted for being efficient and knowing regular orders. The store is also commended for being always clean. One visitor appreciated that baristas quickly remade a poor-tasting drink from another location.

However, experiences can vary. Some customers report long waits and poor communication, even when the store is not busy, citing mix-ups with online orders. On one occasion, staff were described as very short and rude, with a barista speaking in a very rude tone. Service issues included an employee leaving a cup empty for a long time while making new orders. A specific policy about substituting Cheddar cheese for Gouda on a Sandwich required buying two sandwiches, which a customer found unreasonable.

The atmosphere is typical for Starbucks, with some feeling neutral and viewing it as an okay-ish convenience rather than a high-quality cafe. Seasonal merchandise like decorated containers is popular, especially when found on clearance. Drink recommendations include asking for light ice in smaller sizes to avoid a drink being 90% ice. One customer tried the new limited blue raspberry drink with popping boba, finding it pretty good but a little too diluted, suggesting the lemonade version over the coconut milk one for more flavor.