Chick-fil-A

Name: Chick-fil-A
Address: 5808 Kingstowne Towne Ctr, Alexandria, Virginia, 22315, US
Telephone: (571) 347-7901
Price range: $
Rating: 3.6

$ • Fast Food, Chicken Shop

Hours:
5808 Kingstowne Towne Ctr, Alexandria
(571) 347-7901

Menu Order Online

About Chick-fil-A

Chick-fil-A is a restaurant known for its drive-thru with two lanes merging into one and a walk-up window for ordering. It offers a special treat for dogs, called a "pup cup". The restaurant is located in a large shopping center with ample parking.

The food at this location is described as mediocre and bland by some. A chicken sandwich was ranked as third or fourth when compared to similar offerings from Popeyes, Wendy's, and McDonald's.

There have been reports of issues with customer service and order accuracy, particularly with special dietary requests. In one instance, an order for a red flag gluten-free grilled chicken salad was mistakenly fulfilled with breaded chicken, causing the family to drive back to the restaurant and request new meals. The manager's response was described as uncaring and annoyed, and the situation was not handled in a satisfactory manner.

In contrast, other reviewers have praised the staff for being conscientious and the location for being clean. It is noted that the "My pleasure" motto is not always taken seriously at this location.