Wendy's in Chesapeake

“The food I got was absolutely terrible. I don’t know why, but my fries were sour for some reason. Besides that, everything else was pretty okay. The only reason why I gave the service and atmosphere a 4/5 is because I came right before closing time, of course the atmosphere and service isn’t going to be the best. At that time, literally no one wants to work, and yet they still gave me my order quickly and correctly, which is something I can respect. And yes, I get that the food may not be the best at 9pm, but it doesn’t excuse my fries being sour, I would have expected them to be cold instead.“

“I wanted to recognize the crew tonight at battlefieldWendy's across from the shell by cedar road. After havinga bad day I needed a pick me up and These people arekillin it right now and running with it very strong crew.Walked in cause I didn't want to wait in line and they gotme taken care of fast and accurately with a smile. !Thank you Chelsea and the rest of the crew ! (P.s. those new caramel cold brews were delicious )“

“The Sausage, Egg, and Cheese Biscuit was good although the biscuit was a bit dry and crumbly. The French Toast Sticks were very good although they could use a bit more sugar or cinnamon. All in all, it was a satisfying quick breakfast.

Wheelchair accessibility: Place is wheelchair accessible.“

“Drive thru only..didn't understand why. Until after I ordered my food and was told to pull up. It seam like forever so as I got out my truck and headed to the door and young man came out with my food and I said I was wondering what was taking so long...as he said I'm by myself...oh my God!!! He took my order, took my money and made my food....my hat goes out to this young man for holding it down when no one else would...I wish I had got your name cause honey you need to be recognized for the outstanding service...unbelievable how you did it all and with a smile on your face ❤️ it“

“Best Wendy’s location I’ve tried for chili. Outstanding customer service from Riley in December 2023 and every time before. Riley is so kind, warm and outstanding that someone should promote him to manager! The chili on 12/26/2023 was best if all. I recommend this location.“

“I ordered the ghost pepper ranch combo w/ a strawberry ? ? lemonade 2/15/24 @ 2:30PM. I requested my order to be made fresh & the man who took my order was pleasant, assured me he’ll make sure it’s made fresh & informed me of the wait time. He had a smile @ the pmt window & even the other man that handed me my fresh meal had a delightful demeanor w/good customer service. My food & service was 5 star ⭐️ ⭐️⭐️⭐️⭐️“

“Super friendly and efficient staff working at this Wendy's location. Hands down, the best Wendy's location and service I've gotten since pre-Covid times. Our order was correct, hot, and delivered with a positive friendly caring attitude by all staff members! When you asked for something, not only did they help with your request but they also explained the reason why you had to make your special request. For example, I'm sorry, we have to change the cartridge on our drink machine and I haven't had time to do that yet. It didn't matter what customer or what request was made, all staff members were friendly, professional, and positive. What a joy in today's society to have an establishment like this! Thank you so much for going above and beyond in your customer service and training!“

“I usually use the drive-thru but it was so backed up I ran in to get my food. I always order chili with cheese, they have never given me the cheese when I went through the drive-thru but they did when I went in to order. The place looked generally decent, pretty greasy or in need of cleaning but not extreme. I did see a booth with ripped seat that obviously has been ripped for quite a while, the back of the seats looked pretty dirty as well. It's an okay place in regards to fast food but they could definitely up their game by increasing their efficiency and cleaning up a lot more, paying attention to things that need fixed and deep cleaning.“

“We stopped here for lunch on Sat. Aug. 17 during our trip home from our Outer Banks vacation. After we placed our order, the gentleman at the window asked if we would pull forward a bit because there was a bit of a wait. That wasn't unusual because we were feeding five people and an order that large can take a little longer than average. Not two minutes later, a young man came out, handed us our food, and apologized for the wait. That wasn't much of a wait, but I definitely appreciated the gesture -- that's customer service that is generally lacking. The order itself was 100% accurate, hot, fresh, and delicious! Job well done!“

“Fact is, I have always and still love Creamsicle Ice Cream. When I was a child, I would make my own using high quality Haagen-Dazs Ice Cream products and I still do so today. I have been dying to try Wendy's new Orange Dreamsicle Frosty so today I did. The Verdict: It is just okay and I will stick with Haagen-Dazs or other products. However, I still do enjoy a small Chocolate or Vanilla Wendy's Frosty!“