Chipotle Mexican Grill

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Recent Reviews

It’s your typical chipotle. I do NOT recommend ordering through the app ahead of time. I ordered around 2130 and went to pick it up around 2230 and the order was never prepared. The app said it was ready for pick up but it was not.

One of the servers did not pay attention to the name I showed her for pick up and almost give me someone else’s order. She was way too occupied with her cellphone. Thankfully, I double checked the name myself and...
I’ve never had this good customer service at chipotle. Maria was awesome, attitude, great customer service, and the whole transaction was fast. All this with a smile on her face.
I recently visited the Chipotle in Fairfax and had an average experience. The food was cooked, but it wasn’t as hot as I expected, which was disappointing. The service was okay—staff were polite and got the order right, but nothing particularly stood out. Overall, it was a decent visit, but there’s definitely room for improvement, especially with keeping the food hot and fresh.

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