Five Guys in Fredericksburg

“I LOVE 5 Guys. I come here probably once a month. However, the food can be inconsistent at this location. Sometimes its great, and sometimes it doesnt have any flavor on the burgers. We spent $80 on a meal for 3 people. For that price, I expect it to be great every time.“

“Fast service, clean and good burgers great greeting when I arrived and very attentive. The person who helped me I believe his name started with a J, he was helpful and went extra in being professional and courteous all with a good attitude.“

“I visited this location a few weeks ago. It was clean, and the food was delicious. My only issue was with the service. I had placed an online order and gave my name at the counter. A short woman with an undercut and black hair was very rude, telling me something about “doing white tickets first” and implying that, since I was a DoorDasher, I had to wait.

A younger woman with ginger hair and eyeliner quickly corrected her, explaining it was a call-in order, and the older woman never apologized and stormed off. The younger employee then made my food, handed it to me with a smile, and later approached me in the lobby to sincerely apologize, saying that’s not how they conduct business. I learned she was just 16 and at her first job, and I respect this location for hiring younger workers—my first job was also in fast food.

The older employee’s behavior was inappropriate and should be addressed, but otherwise, I had no issues and would return.“