Chick-fil-A
$ • Fast Food, Salad, Chicken Shop
Hours:
5018 W Mercury Blvd, Hampton
(757) 234-7941
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Customers' Favorites
Chick-fil-A Reviews
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As a frequent customer of Chick Fil A locations in the Hampton Roads, it definitely saddens me to write this review but I felt it would be a dis-service to others if I did not share.
This location is close to the shipyard- and will often have catering orders placed here. On the last occasion we placed a catering order, this was done online. Shortly after, we were contacted by the location and they stated they could not accommodate this order. OK- no big deal, we asked to...read full review
Worst Chickfila I have ever been to. It was not my pleasure giving you my business, nor will I in the future.
I have not heard back from anyone at the Newport News VA location on the bad service . You can't reach anyone by phone. I left the restaurant with no chicken in the box for my sandwich.
Ratings
Menu
Hours
| Monday | 6:30AM - 9PM |
| Tuesday | 6:30AM - 9PM |
| Wednesday | 6:30AM - 9PM |
| Thursday | Closed |
| Friday | 6:30AM - 9PM |
| Saturday | 6:30AM - 9PM |
| Sunday | Closed |
Chick-fil-A is a popular restaurant known for great service, hot and good food, and a convenient drive-thru option. Customers have enjoyed the fries and noted that the food is typically fresh. However, some have experienced issues, such as forgotten items in their orders and a chaotic parking lot. Notably, the restaurant does not have a dining area, which has surprised some visitors, but many appreciate the quick service at the walk-up window.
While employees are friendly and strive to ensure a smooth experience, there have been complaints about a lack of personable service. One customer mentioned that they felt the staff could be more welcoming, citing an encounter where the greeting was not friendly. Despite these concerns, another customer had a positive experience with the staff being incredibly friendly and attentive, making them feel welcome.
Overall, this Chick-fil-A location takes pride in maintaining the quality and consistency that the brand is known for, and many recommend visiting for great food and service.