Chick-fil-A

Name: Chick-fil-A
Address: 12586 Broad St Rd, Richmond, Virginia, 23233, US
Telephone: (804) 364-0200
Price range: $
Rating: 3.3

$ • Fast Food, Chicken Shop, Salad

Hours:
12586 Broad St Rd, Richmond
(804) 364-0200

Menu Order Online

About Chick-fil-A

Chick-fil-A is a well-run and fast restaurant, known for its friendly staff and quick service. Customers frequently visit this location on their way to work and appreciate the efficiency of the drive-through. Although some have mentioned occasional issues like cold fries and a decline in the quality of the chicken used in sandwiches, the overall experience remains positive. This particular Chick-fil-A features a unique layout and caters to vegetarian customers with salad options without chicken. The wheelchair accessibility is also noted to be very easy. Many customers have praised the staff for being kind and patient, especially with families, and the quick food delivery enhances the dining experience. The new cups have also received compliments for their sturdiness. Recently, visitors have been impressed with the food being hot, fresh, and delicious, making for a great start to the day. The customer service stands out as friendly, attentive, and welcoming, making guests feel more than just customers. However, some customers have pointed out issues with the drive-through lines for mobile orders, noting that confusing pavement markings and cones cause backups and frustration. Despite these minor concerns, the restaurant remains a reliable and friendly place, with the majority of efforts focused on the drive-through, making it a quick and convenient stop for many.