Popeyes Louisiana Kitchen in Leesburg

“I had such an AMAZING chicken sandwich from this place today! Literally one of the best Popeyes chicken sandwiches I’ve ever had. 2/7/24 at 5:30. This place usually serves nice hot chicken sandwiches which I really appreciate.Also if you go on Thursday afternoon, the food is better on other days, whoever is manager on Thursday does a great job“

“I stop by this Popeyes drive-thru fairly frequently as it is on my commute route home. I normally only pick up something small for the ride home, but today I was bringing dinner to my family. 2 of the 3 meals I ordered were perfect, but my own meal was incorrect (3 chicken strips instead of a bacon&cheese sandwich).

It was busy, so I figured there had been a mix up. I really wanted the sandwich (as it was a change from my normal order), so I brought the food inside. The person who I ordered from showed me the receipt (which I was not given at the drive thru) and it said #3 like I ordered, but it was not the #3 that was posted on the signage in the drive-thru or inside.

In all of this confusion over the combo number, an employee, who I assume was a manager, asked what they could do to fix this. They gave me the sandwich thought I’d already ordered and I was on my way.

The employees listened to my issue and found a way to resolve it. They were able to calmly deal with me, who was tired and perhaps a little hangry. I appreciate the courtesy shown.

Good tasted great as always. I hope the computer system issue is resolved soon, as I am assuming that is why a different Combo is associated with the one physically posted. Next time, I will probably be going back to my normal order.“