Wendy's in Mechanicsville

“Thank you Wendy's for your outstanding customer service!!! I did not get everything as ordered through drive-thru and called back to request a refund. When I got there, they were very kind and empathic and made sure everything was fresh. Thank you Ty and team for showing exemplary service!! I will definitely be back:)“

“To my surprise, mid week at lunch time the drive thru was slammed however ordering at the speaker was best as could be, service at the window was excellent. Order was correct & food was as expected. (These things are hard to come across these days) the polite customer service was almost a shock, which is sad but was pleasant.

Two men wearing collared shirts were assisting the window, I’m assuming managers. Keep it up & let your employees know how great they are!“