Rick's Cheese Steak Shop

$$ • Steakhouses, Cheesesteaks, Burgers

Menu Order Online

About Rick's Cheese Steak Shop

Rick's Cheese Steak Shop is a popular restaurant known for its delicious cheesesteaks and chicken wings. The staff, including Ali, Skye, Caitlyn, Morgan, and Daxton, are praised for their friendly and attentive service. Customers mention that the building feels like a time capsule, but the food exceeds expectations. Many say the cheesesteaks are the best they've had in Newport News, with some describing the Maryland cheesesteak as crazy good and visually impressive. The flavor profile is highly appreciated, with options to customize by adding peppers or onions—just ask. Some customers say the peppers come from a jar, so it helps to tell the staff how you want them cooked. The restaurant offers happy hour on Tuesday and Wednesday, making it an even better spot to enjoy tasty food. The owner's hospitality and commitment to customer satisfaction are also highlighted. Besides cheesesteaks, the burger, fries, and Cannoli have received positive feedback, and the cheesesteak egg rolls are a highlight too. Recent reviews highlight that the food is served hot and delicious, with customers enjoying every bite. One customer noted that the large Cheese Steak Sub was too much for them, but they still finished it. Daxton is recognized as a helpful and knowledgeable server who makes ordering easy and the cheesesteak perfect with real steak. Despite being a small, hole-in-the-wall place, it is considered a must-try if someone loves a good Philly cheesesteak. Even if unfamiliar, customers find that the great food and friendly service make it worth visiting, and some look forward to returning to try other items that were out of stock during their visit. Overall, Rick's Cheese Steak Shop remains a favorite for its great food and welcoming environment.