Taco Bell in Newport News

“I've used the drive-thru at this location several times and love the ability to customize the order online prior to arriving. I was delighted with all 3 items that I ordered even though I removed meat, cheese, and sour cream. For example, I had the Black Bean Chalupa Supreme fresco with pico de gallo and guacamole -- delicious.“

“My daughter insisted that she needed to have Taco Bell. She's absolutely hooked on Taco Bell. She bought a meal deal and one steak taco and it was $17. I'm pretty sure that my husband and I both had two sandwiches and it was less than $17 really crazy when you think about it! The point is she really enjoyed it and she was content with her meal so that's what really mattered!“

“I honestly really like this location. They’ve never messed up my toppings, not even once, which as a vegetarian is much appreciated. I also have a tendency to order late at night and they tend to throw extra Diablo sauce in my bag during that time— im assuming because of overstock, but as a Diablo addict it’s always welcomed.

The food? Well, it’s Taco Bell food. People will take it or leave it depending on who you ask.“

“I've been to this location to pick up my mobile orders a few times. I'm always here at around 1 AM since that's when I get off work, and this is one of the few places still open at that time. I have to say that the people who work this shift put out consistently fresh food and it's impressed me enough to write this review. I've been there at least 4 times now and they haven't disappointed me yet. The wait times can be a little long, but it's acceptable given the quality of the food they're giving me. So, 4 stars out of 5 for the wait since there's room for improvement, 5 stars for the food hands down, and 3 stars for the atmosphere is just a neutral rating since I'm never inside to experience it. Anyways, thanks to this crew who put in this effort, you guys are definitely the best in the area!

Also, that McDonald's across the street is the absolute worst.“

“All I can say is that this was one of the cleanest KFC/Taco Bell I’ve visited. I arrived near the time they were about to close the dining room. The manager was polite and kind and prepared my order quickly. She also took time to make sure that a fairly new associate was trained properly on how to mop the floor. The associate, named Caleb seemed conscientious and was willing to receive feedback from both of us on an effective way to mop. Overall, great experience. I will be back. Merry Christmas!“

“We always use the drive thru here. As all three people in my family are disabled, we simply can't go inside. I am usually the one sent to pick up from this location. I never want to be the guy that's holding up the line, checking everything to make sure it's correct before I leave the window. Unfortunately, we have received so many incorrect orders here that from now on, i will have to be that guy. It is unfair to the customer to have to do that. This time, it was a missing Taco Supreme and a missing cheese cup from one of three supreme box meals. I don't understand when I hear high school kids complain about how much they make, yet can't seem to get an order correct. This is a problem for the customer. Please stress the importance of filling orders correctly.
That being said, I would like to note that I had to hobble in once on my cane cuz I had to use the restroom. They were polite in letting me use it even tho I hadn't ordered yet. The restroom was clean and easily accessible for the disabled. Fully stocked. The dining area looked clean. Everyone behind the counter was hard at work. All in all, a great place to grub. Bear approved.“

“That spicy chicken sandwich was legit one of the best I've had. The chicken was so juicy and perfectly cooked which is rare for fast food. I very rarely do fast food but I needed something quick and on the go. Now I'm mad because I'm going to need more of these in my life. Thanks a lot, KFC!“